Knak

Senior Product Designer

18 days ago

Job Description


Are you a creative problem-solver with a passion for design? Knak is seeking a Senior Product Designer to join our dynamic and expanding design team. As a key player in shaping the future of email marketing, you'll work on a leading platform renowned for its best-in-class user experience. You'll play a pivotal role in leading our product growth as we venture into campaign generation using generative AI. Collaborating with cross-functional teams, you'll conduct research, analyze data, and derive insights from our valued customers and end-users to develop features they love. Your creativity, attention to detail, and problem-solving skills will be instrumental in driving Knak's success and delighting our customers.

We'd love to see your work! Please include a link to your portfolio with your application.


Responsibilities

Design and Collaborate on Features:

  • Team up with product managers and engineers to define and prioritize features based on user needs, market trends, and business goals.
  • Strong analytical thinker capable of breaking down complex problems into manageable, actionable components that deliver value incrementally.
  • Strong technical skills and knowledge of web standards, especially HTML and CSS and how they impact web accessibility.
  • Craft high-fidelity design mockups, interactive prototypes, and user interface specifications to bring your vision to life.
  • Work closely with engineering teams to ensure designs are implemented accurately and are user-friendly.
  • Provide design expertise and support in agile development processes, including sprint planning and user testing.

Research and UX Vision:

  • Facilitate continuous discovery methods such as user interviews, creating user-journeyโ€™s, opportunity exploration
  • Plan and conduct user research, including usability testing, surveys, and interviews, to understand user behavior and needs.
  • Collaborate with cross-functional teams to define and align UX strategies, turning insights into actionable design improvements.
  • Champion user-centered design methods and foster a deep understanding of user needs throughout Knak.
  • Lead design workshops, critiques, and story-mapping sessions to spark innovative solutions.

Build a Scalable Design System:

  • Lead the development and maintenance of a comprehensive design system for Knak's email marketing platform.
  • Define and document design principles, components, patterns, and guidelines to ensure consistent and delightful user experiences.
  • Work with product managers and engineers to integrate the design system seamlessly into the development process.
  • Continuously refine and evolve the design system based on user feedback and industry best practices.


Qualifications

  • Bachelorโ€™s or Masterโ€™s degree in Design, Human-Computer Interaction, or a related field.
  • Proven experience as a Product Designer, with a strong portfolio showcasing your expertise in designing user interfaces and experiences for web applications.
  • Proficiency in design and prototyping tools like Figma, Sketch, or Adobe XD.
  • Strong technical understanding of web standards, modern front-end frameworks (vue, react etc) and especially css (including experience using frameworks such as tailwind, bootstrap etc)
  • Solid understanding of usability principles, user-centered design methodologies, and accessibility standards.
  • Strong communication and presentation skills to effectively convey design ideas and rationale to both technical and non-technical stakeholders.
  • Experience with user research methodologies and a data-driven approach to design.
  • Self-motivated and able to work both independently and collaboratively in a fast-paced environment.
  • Prior experience in email marketing or SaaS product design is a plus.

Join us at Knak and be part of a team thatโ€™s revolutionizing email marketing for enterprise customers. Your expertise will shape the future of our platform and ensure we deliver outstanding user experiences.


 


About Knak

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Knak is the world's first email and landing page creation platform built for enterprise marketing teams. Our no-code, drag and drop builder is designed to empower marketing teams to create, collaborate, and approve beautiful, on-brand emails and landing pages, and get them to market quickly. Knak works with todayโ€™s top marketing automation platforms including Marketo Engage, Adobe Campaign, Eloqua, SFMC, Acoustic, Pardot, and many more.

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