Job Description
tests new product ideas, and figures out the best UX for communicating all of this to the customer on our website.
The role will include
- Monitoring and analysing trends in the conversion funnel, to identify potential opportunities to increase value conversion.
- Understanding our customer needs, via customer research, collaboration with other teams, and quantitative analysis, to identify potential opportunities to better serve customers, and increase customer lifetime value.
- Leading the process for testing these ideas, including:
- Coordinating with other teams within iwoca such as Credit Risk, Capital Markets and Operations, to figure out how we can test these opportunities.
- Working with our developers to smoothly and efficiently launch the tests.
- Monitoring and analysing test performance with the support of our data scientists.
- Sharing learnings from these tests with the wider business, and figuring out how these learnings should inform iwocaโs lending strategy in the future.
- Collaborating with the Team Lead, to set the team priorities and roadmap.
The requirements
- Lending knowledge or interest to develop this knowledge.
- Strong numerical and analytical skills, with the ability to interpret complex data and translate it into actionable insights. Experience with Python is a plus.
- Excellent critical thinking and problem-solving skills, with the ability to challenge and propose innovative solutions.
- Ability to distil complex information into key points, and present information (both written, and verbally) that is clear, succinct, well-structured, and engaging.
- Experience of working with tech, or willingness to develop in this area. You will need to be able to discuss the possibilities and limitations of our platform with our engineers, though you donโt need to be an engineer yourself and wonโt need to write detailed technical specifications.
- Team player with a fine balance of confidence, gravitas, humility, and enthusiasm: you will need to work with various teams to get stuff done in a rapidly growing environment
The salary
We expect to pay from ยฃ50,000 - ยฃ70,000 for this role. But, weโre open-minded, so definitely include your salary goals with your application. We routinely benchmark salaries against market rates, and run quarterly performance and salary reviews.
The culture
At iwoca, we prioritise a culture of learning, growth, and support, and invest in the professional development of our team members. We value thought and skill diversity, and encourage you to explore new areas of interest to help us innovate and improve our products and services.
The offices
- We put a lot of effort into making iwoca a brilliant place to work:
- Offices in London, Leeds, and Frankfurt with plenty of drinks and snacks.
- Events and clubs, like bingo, comedy nights, yoga classes, football, etc.
The benefits
- Medical insurance from Vitality, including discounted gym membership, and a private GP service for you, your partner, and your dependents.
- 25 daysโ holiday, an extra day off for your birthday, the option to buy or sell an additional 5 days of annual leave, unlimited unpaid leave, and one-month fully paid sabbatical after 4 years.
- Instant access to emotional and mental health support with our partner, Spill.
- Pension and share options.
- Generous parental leave and a nursery tax benefit scheme to help you save money.
- Paid volunteering day to support your chosen charity.
- Cycle-to-work scheme and electric car scheme.
- Two company retreats a year, weโve been to France, Italy, Spain and further afield.
And to make sure we all keep learning, we offer:
- A learning and development budget for everyone.
- Company-wide talks with internal and external speakers.
- Access to learning platforms like Treehouse.
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