UX UI Designer

MOO is on a mission to bring brands to life sustainably by designing remarkable products. Our website allows customers to browse, customise, and order print and branded merchandise, which we manufacture and ship directly to them. We're seeking a UX/UI Designer to join our User Experience Design Team and help develop our e-commerce platform. It's an exciting time to join MOO as we reimagine our end-to-end user experience to support our growth. 

Come join our 50+ staff in MOO’s Product and Technology Team, comprised of UX Design, Product Management, Engineering, and Agile Coaching, where we collaborate to identify opportunities, solve problems creatively, and deliver measurable outcomes we learn from.

You'll join our User Experience Design Team of four designers, reporting to our Head of UX Design. In a cross-functional Product Squad, you'll collaborate with a Product Manager and Engineers to enhance MOO’s user experience. This hybrid role is based in our Camden office in London for two days a week. 

We use strategic OKRs to align teams, set goals, and measure success. MOO has a strong product culture focused on discovery and delivery sprints, identifying business needs and customer pain points before delivering, testing, and refining solutions. To foster our vibrant design and feedback culture, the UXD Team regularly syncs on work through weekly design critiques and creative workshops. We also have a career framework to support your growth as a designer. This is a perfect opportunity to join us as we cultivate our design culture at MOO.

About You

• Experience designing end-to-end e-commerce experiences, working with Product Managers and Engineers from concept to delivery.
• Can share a case study showcasing your design process, highlighting problem definition, idea exploration, and production-ready UI designs.
• Uses data to inform decisions, with examples like running surveys, using Google Analytics, or conducting user testing.
• Is skilled with design and prototyping software such as Figma, Sketch, InVision, or Adobe CC.
• Has created or maintained a design system or pattern library for tools like Figma, Sketch, or Framer. 
• Communicates ideas and design rationale clearly, and effectively annotates interactions and handover notes for product managers and developers

Responsibilities

• Design with empathy. Focus on user-centered design, keeping users at the heart of your work. Empathise with them by identifying pain points, setting design goals, and understanding success metrics. Challenge assumptions and validate problems through research and data.
• Craft remarkable experiences. Create and deliver new user experiences by visualizsng problems, mapping user journeys, designing user flows, storyboarding wireframes, prototyping, and executing pixel-perfect UI designs.
• Collaborate to ship and learn. Advance MOO's user and brand experience by working with Product Managers, Engineers, and Business Stakeholders. Use storytelling to share ideas, gather feedback, and build consensus to deliver solutions.
• Be a brand guardian. Maintain our design system by collaborating with fellow Designers and Front-end Engineers to enhance MOO's website theme. Apply lean UX principles to develop UI components and patterns.

Interview Process

`-Application: Share your CV and a design case study. 

- Meet & greet: A 30-minute introduction call over Zoom with a MOO's talent partner to learn more about the company and role. 

- Case study review: A 1-hour conversation either over Zoom or in person with our Head of UX/UI Design and a fellow designer, where you'll present an end-to-end piece of work; this is a perfect opportunity for you to ask questions about our design culture. 

- Task presentation: We’ll brief you on a technical design task, and you’ll present it to a panel of product folk over a 1-hour conversation. 

- Culture contribution: A 1-hour conversation over Zoom or in person with our Head of Design, where you'll discuss MOO's values and how you can contribute to growing our culture. 

What’s it like to work at MOO? 

MOO’s the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success – while also recognising the importance of a healthy work/life balance.