We are looking for a Product Designer to join our Switchboard team.
In this role, you will
- Work with the team to build Switchboard, a customer portal.
- Evaluate the current user experience and formulate a redesign plan.
- Understand engineering processes and translate complex concepts.
- Communicate design decisions clearly to technical and non-technical stakeholders.
You will need
- Strong experience designing developer tools, enterprise software or complex B2B web applications.
- Experience following a user-centered or human-centered design approach, in conjunction with design thinking.
- Experience independently planning and running UX research, including discovery, usability testing, etc.
- Demonstrated experience working iteratively in close collaboration with the engineering and product teams.
- Comfortable writing basic HTML/CSS and/or Javascript.
- Knowledge of Git is extremely beneficial.
What we offer
- Benefits to support your health, finances, and well-being.
- All remote, asynchronous work environment.
- Flexible Paid Time Off.
- Team Member Resource Groups.
- Equity Compensation & Employee Stock Purchase Plan.
- Growth and development budget.
- Parental leave.
- Home office support.
