gorgias

VP of Product Design

3 month
We are looking for a VP of Product Design to lead and scale our talented design team.

In this role, you will

  • Set and execute the design vision aligned with product and brand goals.
  • Champion a customer-centric design approach, building relationships with users.
  • Inspire and manage a high-performing design team, fostering a culture of excellence.
  • Advocate for design's integration with business growth goals.
  • Uphold high design standards, using customer feedback to drive improvements.

You will need

  • 6-8 years of experience in product design with a track record of leading large teams.
  • A doer mindset with a bold and creative approach to problem-solving.
  • Empathetic leadership skills, effectively communicating across teams.
  • Strong experience in developing and implementing design strategies.

What we offer

  • 5-week vacation along with paid sick leave and parental leave.
  • Private health insurance and a MacBook Pro.
  • Up to โ‚ฌ700 for home workstation setup and โ‚ฌ2000 worth of learning resources per year.
  • Company retreats and team events to strengthen bonding and culture.
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About gorgias

Website

Meet Gorgias, the leading customer experience platform tailored for ecommerce, empowering over 14,000 brands, including Steve Madden and Glossier, to offer exceptional support across channels like email, chat, voice, and social media.

Our one-of-a-kind product transforms how brands interact with their customers through unified customer conversations, AI automations that resolve up to 60% of support requests, and revenue-generating on-site campaigns.

As a leader in the CX space, Gorgias is committed to transforming customer experiences while fostering a sustainable and equitable workplace as a certified B Corporation.

Join us in our mission to deliver effortless support at every stage of growth.

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