What youโll do
- Youโll deliver impactful insights across all product teams by identifying and executing on user research opportunities, directly supporting Ecosiaโs strategic goals.
- Youโll act as a strategic consultant to product counterparts by collaborating with product designers and product managers to shape and inform different areas of the product through research-backed recommendations.
- Youโll be building up our user research repository and optimizing its usage (UserTesting, Lyssna, Looker, Airtable are just some of the tools we use)
- Youโll play a crucial role in the creation and maintenance of a user research roadmap, supporting product teams and broader strategic initiatives
- Youโll educate on and evangelize user research findings to grow Ecosiaโs user-centricity, ensuring products resonate with our user base.
- Youโll work closely with our Data Team and Product leads team to grow the understanding of data insights and balance large scale quantitative experiments with qualitative insight.
What you bring
- 5+ years of experience as a user researcher, ideally with a focus on supporting multiple teams or working in a cross-functional environment.
- Proven experience using a variety of qualitative and quantitative research methods, as well as building Personas and user journeys.
- Experience using a variety of research and data analysis tools and usability testing platforms.
- Strong ability to present findings clearly to both technical and non-technical stakeholders, creating persuasive narratives, and prioritizing findings in teamsโ roadmaps
- Ability to align and prioritize research activities with company goals and strategic priorities in order to maximize impact.
Nice to haves:
- Experience building Research repositories (Dovetail, Enjoy HQ, etc)
- Experience with statistical analysis and data visualization tools
- Knowledge of accessibility best practices and experience conducting research in support of inclusive design.
- Experience reviewing and sharing insights on isolated interaction patterns etc
The hiring process
- First call with our recruiter (45 mins)
- Portfolio Review with Lead and Product Designer (1.5 hours)
- Whiteboard challenge with Design and Product management (1.5 hours)
- Culture Interview with our CPO (45 mins)
Why Ecosia?
- What if your job made a real difference in the climate crisis? Join Ecosia and help plant millions of trees where people and ecosystems need them most.
- We are a diverse team, committed to equality, equity, and inclusion, with members of various backgrounds: sexual orientations, genders, ages, races, ethnicities, nationalities, physical and mental disabilities, family structures, and religions.
- We offer you the opportunity to balance work with other parts of your life. (Flexible working hours, 30 vacation days/year on a five-day week, designated Focus Times, remote work options) (not applicable to freelance contracts + different labor laws apply in other countries).
- Moving to Berlin for the first time? We welcome everyone and offer relocation support and visa/work permit assistance to new employees and their loved ones coming from abroad and within Germany (applicable for unlimited contracts).
- Our green benefits program, including subsidized public transport cards and bike inspection services, supports your sustainable living choices, varying by location (not applicable to freelance contracts).
- We support your professional growth through monthly learning days, hack days, online and physical libraries, a 2000โฌ development allowance per year, continuous feedback, etc. (not applicable to freelance contracts).
Q&A
- How many people work at Ecosia? 113 (January 2025) - our departments include Engineering (incl. Platform), Product (incl. Design & BI), Marketing, Trees, Operations, and People and Culture.
- Where is Ecosia based and what kind of a work set-up do we have? We are a remote-friendly company with one office in Berlin-Wedding. People come to the office or work from home per their wishes and/or circumstances. Some roles require presence in the office at least from time to time. The Talent Partner will tell you more.
