About the role

We’re looking for a highly skilled and experienced Senior Product Designer who shares our passion for redefining how people approach their health. At ZOE, we’re transforming a fundamental human need—eating well—through our personalised nutrition program, developed by world-leading nutrition scientists.

As part of our dynamic E-commerce team, you’ll design best-in-class, mobile-first e-commerce experiences that convert curious website visitors into ZOE customers. You connect the dots between Product, Brand and Marketing to shape seamless, engaging, and compelling purchase journeys—from product discovery to checkout—driving both user satisfaction and business growth.

In this role, you’ll be part of a close-knit product trio (Senior Product Manager, Designer, Engineering Lead) and partner with engineers, data scientists, marketers, and nutrition scientists to deliver user-centric, data-informed design solutions. You’ll own the entire design process—from discovery and ideation to solution design, user research, high-fidelity execution, and managing and developing our Design System.

This role is perfect for someone who thrives in fast-paced, experiment-driven environments, enjoys shaping the future of e-commerce design, and is eager to make a measurable impact. You’ll work on a variety of projects, from bold, innovative initiatives to iterative experiments and conversion optimisation efforts. Your designs will reflect the ZOE brand, deliver value, and drive conversions. You’ll report to our Head of Growth Design and collaborate closely with our talented Product Design team.

You'll...

• Develop and execute design strategies that enable product discovery and drive conversion
• Collaborate with cross-functional team to design and implement experiments, A/B tests, and iterative design solutions.
• Collaborate with our Creative Studio and Marketing team to ensure we deliver seamless, consistent user journeys across different touch points
• Create compelling, crafted visual designs, and seamless user experiences across the purchase journey.
• Analyse user data, feedback, and behavioural metrics to identify opportunities, inform design decisions and drive continuous improvement.
• Design and optimize landing pages, product details pages, checkout and upsell flows, and other key surfaces.
• Conduct and run user research to gather insights, validate design decisions, and understand user needs.
• Advocate for user-centered design principles while balancing business objectives.
• Stay up-to-date with industry trends, tools, and best practices in e-commerce and growth design.
• Contribute to the evolution of the team’s ways of working and the overall culture.

What makes you a great fit:

• Passion for health, wellness, and nutrition, with an interest in creating products that have a positive impact on users' lives.
• Experience in e-commerce or growth design, with a track record of driving user and business impact.
• User-first mindset—you’re curious and empathetic, and skilled at translating user insights into impactful and effective design solutions.
• Data-informed approach—you make design decisions backed by evidence while trusting your instincts when necessary. You measure success by the impact your designs have on users and business goals, not just by the final design file.
• Collaborative spirit—you’re a great teammate and fun to work with.
• Exceptional visual design skills and a keen eye for creating polished, compelling, and cohesive designs that elevate the user experience.
• Expertise in managing and improving Design Systems to ensure consistency and scalability
• Ability to influence and manage stakeholders—you present ideas persuasively, and navigate feedback effectively
• Willingness to take on constructive feedback from stakeholders at all levels, with the ability to iterate quickly, adapt, and refine designs effectively.
• (Bonus) Motion design skills—while not required, experience adding micro-interactions or animations is a plus.

We’re looking for:

• 5+ years of experience in end-to-end product design
• Proven track record of driving growth through design in a fast-paced environment.
• Strong conceptual and problem-solving skills.
• Excellent visual design skills and some experience in e-commerce and/or growth design
• Strong understanding of user behavior, conversion rate optimization, and data-informed design
• Experience in conducting and running user research
• Experience with A/B testing, experimentation frameworks, and performance metrics.
• Expertise in managing and evolving Design Systems
• Proficiency in Figma and Adobe Creative Suite
• Excellent communication, presentation and collaboration skills.
• Portfolio showcasing growth-focused design projects and results.

📢 Our Hiring Process

• Stage 0: Portfolio Review
• Stage 1: Talent Acquisition Screen
• Stage 2: Hiring Manager Screen
• Stage 3: Portfolio Dive
• Stage 4: Final Stage Interview

Benefits & Perks

• At ZOE we understand the significant role our benefits play in motivating, inspiring and safeguarding our employees' well-being.
• Our benefits strategy is thoughtfully designed to echo our mission and values, recognising the diverse needs arising from different life stages of our ZOEntists.

Equal Opportunities

• We are committed to fostering a diverse and inclusive team where every individual can bring their authentic self to work.
• We ensure a respectful and inclusive environment for all.