About Zapier
We’re humans who simply think computers should do more work.At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.
Location: Americas (North, Central and South America)
About You
This isn't your first PM rodeo. You have Identity and enterprise-scale expertise. You have 5+ years of experience as a platform product manager, ideally within Identity and Access Management (IAM), authentication, SSO, RBAC, SCIM, user provisioning, or compliance-driven platforms. You understand the technical and regulatory complexity of managing Identity at scale.- You are customer-obsessed.
- You move fast and default to action.
- You are highly technical.
- You break down big projects into milestones.
- You thrive in a cross-functional environment.
- You balance security, compliance, and usability.
- You are data-driven.
- You are a strong communicator.
Things You’ll Do
- Communicate a vision for the team looking out 3-12 months and build a roadmap to match that vision.
- Work in a small, empowered, cross-functional team alongside design, engineering, UX research, and data.
- Talk with our customers and stakeholders.
- Work closely with engineers and data analysts on solutions.
- Dig deep on data to understand trends.
- Measure and report on the results of your work.
