About the Role
The Professional Services team is integral to Attentive's Customer Success strategy, allowing us to deepen our relationships with our customers and ensuring they achieve extraordinary success on the Attentive platform. We deliver expert consultation and real-time execution throughout our customers' Attentive journey.As a Visual Designer, you will contribute to delivering high-quality design solutions for a variety of customer requests while gaining foundational experience in customer design workflows and tools. This role is ideal for a detail-oriented individual with a basic understanding of design tools, accessibility standards, and professional services processes, who thrives in a collaborative environment and seeks opportunities for growth.
We are accepting applications for candidates in PST and MST.
What You'll Accomplish
- Prioritize and manage tasks with guidance, consistently meeting deadlines while delivering high-quality work
- Address basic questions and concerns directly within the CS organization, escalating issues appropriately when needed
- Track, share, and openly discuss work and processes with peers and leadership to drive improvement and learning
- Engage with the Professional Services team and broader CS organization, providing timely updates on current and upcoming work
- Actively seek, process, and respond to feedback from CS, customers, and leadership
Your Expertise
- 0-2 years of demonstrated ability or equivalent foundational experience in a design-related role
- Basic proficiency in Figma, Adobe CC, and project management tools; understanding of Attentiveβs UI is a plus
- Strong interpersonal skills, with the ability to build relationships with peers across disciplines and contribute to team success
- Proficient at managing priorities with guidance and consistently meeting deadlines
- Capable of addressing most questions independently and escalating appropriately when needed
- Actively pursues learning opportunities and responds constructively to feedback
You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds.
Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics.