Senior Product Engineer - AI Infrastructure

almost 2 years

In short

Intercom is seeking a Senior Product Engineer for its AI Infrastructure team to develop AI-powered products. Responsibilities include building systems for flagship AI applications, collaborating with ML teams, and contributing to all software development phases.

Where
Hybrid Β· Ireland β€” Dublin
Level
Senior-level
Intercom
Intercom
  • Productivity & Collaboration

Builds an AI-powered helpdesk with the Fin AI customer service agent.

2 open roles Β· usually open about 9 weeks
We are looking for a Senior Product Engineer to join our AI Infrastructure team to help build AI-powered products at Intercom.

In this role, you will

  • Build systems that power Intercom’s AI products, working primarily with ML Python tech stack and occasionally with our Rails app.
  • Collaborate with ML engineers and scientists to bring proof-of-concept code to production, ensuring robustness and scalability.
  • Partner with ML engineers to build platforms for optimal AI product experience.
  • Contribute to all software development phases, from ideation to testing.
  • Participate in hiring and mentoring other engineers, promoting high technical standards.

You will need

  • 5+ years of backend engineering experience, demonstrating significant impact in your contributions.
  • Strong technical fundamentals and a willingness to learn and develop.
  • In-depth knowledge of high-level programming languages, such as Python or Ruby.
  • Ability to navigate the tech stack and prioritize progress.
  • Passion for advancements in the AI space.

What we offer

  • Competitive salary and equity in a start-up.
  • Lunch and snacks provided during weekdays.
  • Regular compensation reviews; rewarding great work.
  • Health, dental, and life assurance for you and dependents.
  • Flexible paid time off and parental leave.
  • Cycle-to-Work Scheme with secure bike storage.
  • Standard MacBooks with Windows options available.

Posted almost 2 years ago β€” it may no longer be active. Explore recent jobs

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