Senior Product Engineer - AI Infrastructure

In this role, you will

• Build systems that power Intercom’s AI products, working primarily with ML Python tech stack and occasionally with our Rails app.
• Collaborate with ML engineers and scientists to bring proof-of-concept code to production, ensuring robustness and scalability.
• Partner with ML engineers to build platforms for optimal AI product experience.
• Contribute to all software development phases, from ideation to testing.
• Participate in hiring and mentoring other engineers, promoting high technical standards.

You will need

• 5+ years of backend engineering experience, demonstrating significant impact in your contributions.
• Strong technical fundamentals and a willingness to learn and develop.
• In-depth knowledge of high-level programming languages, such as Python or Ruby.
• Ability to navigate the tech stack and prioritize progress.
• Passion for advancements in the AI space.

What we offer

• Competitive salary and equity in a start-up.
• Lunch and snacks provided during weekdays.
• Regular compensation reviews; rewarding great work.
• Health, dental, and life assurance for you and dependents.
• Flexible paid time off and parental leave.
• Cycle-to-Work Scheme with secure bike storage.
• Standard MacBooks with Windows options available.