Responsibilities

• Become an expert in our product, our market, our competitors, and especially our global customers and buyers.
• Craft and articulate our unified, differentiated value proposition across a portfolio of Aircall solutions with an impactful core messaging and positioning framework and supporting bill of materials that drive pipeline and revenue growth.
• Get familiar with how our product is used by different customer segments, and use this information to inform go-to-market strategies, global marketing campaigns, and other initiatives
• Manage competitive intelligence for Aircall019s Tier 1 competitors, and orchestrate compete programs in collaboration with the broader PMM team + cross-functional partners
• Make sure our go-to-market teams, like Sales and Customer Success, have the resources they need to support expansion and upselling efforts
• Help shape the product roadmap planning by understanding market needs, win/loss reasons, and helping prioritize initiatives and enhancements that will impact acquisition, expansion and retention
• Bring creative problem-solving approaches to the team to help Aircall achieve ambitious revenue goals in 2025 and beyond.

Qualifications

• Outstanding English written, verbal and presentation skills - you can easily 16make it make sense17 for an audience of internal colleagues, buyers, and the market at large.
• A minimum of 6 years of relevant experience in tech Product or Product Marketing - experience at a B2B SaaS organization. Bonus points if you19ve focused on the SMB segment in the past!
• An ownership mindset focused not just on content output, but on proactive communication, building effective go-to-market strategies and taking the initiative to drive real revenue outcomes.
• Proven project management skills, especially in dynamic startup or scaleup environments
• A clear ability to work cross-functionally to achieve business goals013particularly with Product, Go-to-Market, Marketing, and Enablement teams.
• A data-centric mindset and ability to set measurable objectives
• A versatile player who19s just as comfortable crafting impactful product value stories as they are analyzing competitive research or building product demos.
• An excellent storyteller who understands how to tailor a message to meet an audience19s needs
• A globally-minded person who enjoys working with a diverse group of international colleagues

Characteristics

• Empathetic and customer-first mindset; you genuinely care about communicating value for our customers and prospects.
• Strategic thinker who can both build and execute hands-on in a fast-paced environment.
• Collaborative and highly organized with strong project management skills.
• Creative problem solver who thrives on turning ideas into actionable plans.