About the Role
- Work closely with the business development team to pitch the solution to prospective clients and support the sales process.
- Act as the technical authority on Contentsquare, reassuring clients on implementation, performance, security, and platform calculations.
- Translate platform features into commercial value for clients.
- Seek opportunities and drive your career forward.
- Be resourceful in problem solving and comfortable influencing stakeholders internally and externally.
- Have a mix of development, analytical, and sales skills, and a keen interest in driving the product forward.
- Contribute positively to company culture and work/life balance.
- Be technically knowledgeable about latest front end technologies and able to engage with CTOs and CEOs.
Responsibilities
- Lead pre-sales engagements to understand customer needs and demonstrate value propositions via presentations, demos, and proofs of concept.
- Provide deep technical expertise on Contentsquare's platform, including integrations, data flows, and analytics capabilities.
- Architect customized solutions leveraging Contentsquare's suite of products.
- Act as a trusted advisor to prospects and clients, positioning solutions effectively based on their business challenges.
- Collaborate with Product, Engineering, and Customer Success to ensure smooth solution implementation.
- Gather and share market and competitive insights to influence product roadmap and sales strategies.
- Conduct training sessions and workshops for internal teams and partners.
- Represent Contentsquare at industry events and webinars.
Requirements
- Minimum 5 years experience in presales, solutions consulting, or similar customer/business facing technical roles within SaaS.
- Proficient with web and app technologies: HTML, CSS, JavaScript, APIs, and understanding of app frameworks.
- Familiar with data analytics and visualization tools.
- Excellent verbal and written communication skills, capable of conveying complex technical concepts to varied audiences.
- Strong problem-solving skills in analyzing customer requirements and designing solutions.
- Proven customer focus with successful relationship building and customer satisfaction achievements.
- Collaborative team player able to work effectively across functions.
Nice-to-Have
- Domain knowledge in Martech, digital experience analytics, customer journey mapping, and UX optimization.
- Experience with product analytics, experience analytics, or customer experience platforms.
Why Join
- Career development, mentorship, social events, philanthropic activities, and competitive benefits.
- Virtual onboarding, hackathons, and global team interaction opportunities.
- Work flexibility with hybrid and remote policies.
- Generous paid time off and parental leave policies.
- Wellbeing and home office allowances.
- Employee stock options and supportive employee resource groups.
