About the Role

• Work closely with the business development team to pitch the solution to prospective clients and support the sales process.
• Act as the technical authority on Contentsquare, reassuring clients on implementation, performance, security, and platform calculations.
• Translate platform features into commercial value for clients.
• Seek opportunities and drive your career forward.
• Be resourceful in problem solving and comfortable influencing stakeholders internally and externally.
• Have a mix of development, analytical, and sales skills, and a keen interest in driving the product forward.
• Contribute positively to company culture and work/life balance.
• Be technically knowledgeable about latest front end technologies and able to engage with CTOs and CEOs.

Responsibilities

• Lead pre-sales engagements to understand customer needs and demonstrate value propositions via presentations, demos, and proofs of concept.
• Provide deep technical expertise on Contentsquare's platform, including integrations, data flows, and analytics capabilities.
• Architect customized solutions leveraging Contentsquare's suite of products.
• Act as a trusted advisor to prospects and clients, positioning solutions effectively based on their business challenges.
• Collaborate with Product, Engineering, and Customer Success to ensure smooth solution implementation.
• Gather and share market and competitive insights to influence product roadmap and sales strategies.
• Conduct training sessions and workshops for internal teams and partners.
• Represent Contentsquare at industry events and webinars.

Requirements

• Minimum 5 years experience in presales, solutions consulting, or similar customer/business facing technical roles within SaaS.
• Proficient with web and app technologies: HTML, CSS, JavaScript, APIs, and understanding of app frameworks.
• Familiar with data analytics and visualization tools.
• Excellent verbal and written communication skills, capable of conveying complex technical concepts to varied audiences.
• Strong problem-solving skills in analyzing customer requirements and designing solutions.
• Proven customer focus with successful relationship building and customer satisfaction achievements.
• Collaborative team player able to work effectively across functions.

Nice-to-Have

• Domain knowledge in Martech, digital experience analytics, customer journey mapping, and UX optimization.
• Experience with product analytics, experience analytics, or customer experience platforms.

Why Join

• Career development, mentorship, social events, philanthropic activities, and competitive benefits.
• Virtual onboarding, hackathons, and global team interaction opportunities.
• Work flexibility with hybrid and remote policies.
• Generous paid time off and parental leave policies.
• Wellbeing and home office allowances.
• Employee stock options and supportive employee resource groups.