Role Requirements

• 3+ years of experience in brand marketing, communications, content marketing, or a related role.
• Excellent writing and editing skills with the ability to adapt tone across channels (social, PR, partner, and executive communications); writing samples will be requested.
• Demonstrated, hands-on experience using generative AI tools in real marketing workflows, including strong prompting skills.
• Experience coordinating social media channels for a brand, including content calendars, publishing tools, and performance reporting.
• Strong project management and organizational skills with the ability to juggle multiple workstreams and deadlines.
• Collaborative, low-ego working style and comfort partnering across teams (sales, government affairs, agencies, and leadership).
• High attention to detail and a commitment to brand consistency.
• Proficiency in social scheduling platforms (e.g., Sprout Social, Hootsuite, or similar) and design tools such as Canva for content production and asset creation.

Nice to Have

• Experience in fintech, financial services, or another regulated industry.
• Exposure to PR agency management or media relations.
• Familiarity with government affairs, public policy, or advocacy communications.
• Event planning or trade show coordination experience.
• Working knowledge of tools such as social scheduling platforms, project management tools (e.g., ClickUp, Monday, Jira), a CMS (e.g., WordPress), and design tools (e.g., Figma).
• Portfolio of past work applicable to this role.
• Experience building or documenting AI workflows, custom GPTs/agents, or prompt libraries for a team.

Why you should apply

• Mission-Driven Work: Forward is a trusted source of fast, flexible funding for small businesses; you will help ensure they have access to the capital they need to succeed.
• Rapid Learning & Growth: Gain unrivaled exposure to all facets of a scaling fintech business and work directly with leadership in a high-speed environment.
• Shape How We Work: Play a real role in how our marketing team integrates AI into everyday workflows — your ideas and systems will have a lasting impact on how we operate.