About Gorgias
- Gorgias empowers ecommerce brands to grow through AI-powered customer experience.
- We offer the most integrations on Shopify (100+) and a unified platform for customer support.
- We automate 60% of support to focus on high-value conversations.
About the Team
- The Product Marketing team plays a pivotal role in shaping product success through customer insights and strategies.
- Collaborates closely with Product, Sales, Customer Success, and Growth teams.
About the Role
- Develop a strong go-to-market strategy for Gorgiasโ Marketing Suite.
- Oversee product adoption and support strategic marketing initiatives.
- Drive execution and assist in long-term growth opportunities.
What You'll Do
- Shape messaging, positioning, and launch initiatives for the Gorgias Marketing Suite.
- Collaborate with cross-functional teams for product adoption and revenue growth.
- Create enablement materials for internal teams.
- Own performance metrics and strategies for marketing initiatives.
- Manage project execution and oversee sales and CX collateral creation.
- Conduct market research and competitive analysis.
Who You Are
- 3+ years of experience in product marketing in high growth SaaS.
- Self-starter with the ability to manage multiple priorities.
- Proven ability to translate insights into GTM fundamentals.
- Strong collaboration and project management skills.
- Outstanding communication skills.
- Creative and analytical skills.
Nice to Have
- Familiarity with Shopify ecosystem and ecommerce marketing tools.
- Experience with AI-powered products.
- Product launch and campaign optimization experience.
- Background in project management methodologies.
