ClickUp

Manager, Product Analytics

25 days
ClickUp is the worldโ€™s only all-in-one productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a single, unified platform that includes project management, document collaboration, whiteboards, spreadsheets, and AI. Our dedication to enhancing productivity has earned us recognition on prestigious lists including the Forbes Cloud 100, Fast Company's Most Innovative Companies, Inc. Power Partners and #1 on two of G2's Best Software Products Lists for 2023 - #1 Project Management Product and #1 Collaboration and Productivity Product. With our headquarters based in San Diego and a rapidly expanding global presence, we are shaping the future of work. Join our team at ClickUp, one of the fastest-growing SaaS companies worldwide, and help millions of users be more productive - saving them at least one day every week. ๐Ÿฆ„
By joining ClickUp's product-led growth team, you'll play a key role in driving exponential growth and shaping the company's future success. You'll work daily to improve our product, fulfilling our mission of making the world more productive.

The Role

  • Be a player/coach manager, leading a team of product analysts to deliver actionable insights on user behavior, product success, and business performance.
  • Uncover and share critical insights that will shape our product and growth roadmaps and the future of ClickUp.
  • Turn loosely defined problems into practical analyses.
  • Partner cross-functionally with leaders from Product, Engineering, and Growth to scale our product data infrastructure, develop analytical frameworks, and grow our analytical tools to help us make increasingly more data-driven growth decisions.
  • Own product experimentation at ClickUp. Build and maintain processes and tools to enable stakeholders to self-serve, driving impact and decision-making through experimentation.
  • Ensure every growth product area has health metrics to track, insights for product discovery, and post-launch success dashboards.
  • Identify opportunities for our product to increase customer conversion, retention, engagement, and lifetime value through data and a deep understanding of our customers.
  • Data Stack: Snowflake, Amplitude, Segment, Split & Eppo, dbt, Tableau, Hex

Qualifications

  • 4+ years of experience in a highly analytical role, 4+ years in a product analytics role, ideally at a SaaS company.
  • 1+ years experience as a manager of analysts.
  • Proven track record of developing, motivating, and inspiring analytics teams.
  • A self-starter and excellent prioritizer who moves fast and can take ownership of projects and drive them to completion with minimal guidance.
  • High degree of experience translating broad questions into structured analyses.
  • Strong written and verbal communication skills, with the ability to distill complex analytical solutions into actionable insights.
  • A strong understanding of software business principles and metrics.
  • Advanced proficiency in SQL and product analytics, as well as an understanding of data warehouse principles.
  • Experience working with BI tools (Tableau, Looker, etcโ€ฆ) and A/B testing.
  • Experience with modern product analytics tech stacks.

Desirable

  • Consumer and SaaS product analytics experience.
  • Deep understanding of SaaS metrics.
  • Technical competence to perform advanced analytics using Python.
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About ClickUp

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ClickUp is the world's only all-in-one productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a single, unified platform including project management, document collaboration, spreadsheets, chat, goals, and more. On a mission to make the world more productive, ClickUp is headquartered in San Diego and scaling remotely and internationally. As one of the fastest-growing SaaS companies in the world, ClickUp helps millions of users to be more productive and save at least one day every week. ๐Ÿฆ„

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