Responsibilities

• Craft engaging learning journeys: Develop comprehensive learning paths to elevate partners' sales and technical skills in enterprise generative AI.
• Design dynamic learning experiences: Create varied learning materials including written content, videos, interactive modules, and job aids for self-service, live, and virtual instructor-led training.
• Collaborate across teams: Work closely with cross-functional teams to enhance educational offerings tailored to technical and sales partners.
• Identify and address gaps: Continuously assess and improve learning materials with innovative solutions.
• Empathize and advocate: Understand partner challenges and promote new educational opportunities to support growth.
• Leverage research-informed strategies: Apply current instructional design methodologies to create engaging and effective learning experiences.
• Foster a culture of assessment: Build a robust feedback and assessment system to refine learning programs.
• Build strong relationships: Cultivate connections with stakeholders and program managers for alignment and success.

Requirements

• Expertise and craftsmanship: Proven experience creating meaningful, concise, and effective learning experiences for external audiences.
• Experience in external enablement: 8+ years developing and delivering on-demand, VILT, and ILT learning with experience in partner or customer learning in enterprise software, backwards design, social/gamified learning, assessment design.
• Generative AI proficiency: Comfortable driving learning outcomes for generative AI with interest in AI tooling and solutions.
• Relationship builder: Skilled at building strong relationships with stakeholders and program managers.
• Instructional and UX design: Knowledgeable in instructional design methodologies and UX design principles.
• Tool proficiency: Experience with design, authoring, voice-over, and video creation tools.
• Iterative mindset: Comfortable with experimentation and continuous improvement in a fast-paced environment.
• Self-awareness and growth: Prioritizes feedback, personal growth, and leads process and project organization.
• Curiosity and passion: Naturally curious and enthusiastic about learning and providing fresh perspectives.
• Travel: Up to 15% domestic and international travel may be required.
• Portfolio: Submission of work sample or portfolio is required.