Responsibilities

• Creating, implementing and measuring community engagement

• Driving community strategy, development, growth, programs and community campaigns

• Work with marketing to plan releases, marketing materials and content

• Manage communication channels, including Discord, Telegram, Twitter, WeChat, Weibo, live chat, blog posts and forums etc.

• Provides timely support to the questions & queries raised in the community by liaising with the Product team and checking necessary systems for an update

• Representing the voice of the community, bringing community feedback to our Marketing and Product teams

• Monitoring the industry for changing trends in community management practices

• Provide daily, weekly and quarterly analysis to senior management.

Requirements

• Strong understanding of cryptocurrency, and blockchain space. Not technical, but fundamental understanding (we will also offer training)

• 2 Years experience managing an online user community and customer service, or 3 years combined experience leading and working with an online user community

• Excellent written and oral communication skills in English and Mandarin

• Ability to hear, process, and respond to feedback from community members and come up with creative solutions to meet their needs

• Experience running of live-ops, post-release game/app updates

• Active following on twitter, Telegram, Discord, WeChat and other social media

• Can work independently, a self starter

Nice to have:

• Experience or familiarity in blockchain development

• Deep understanding of games

• Familiarity in working with third-party IP

Additional Information

Please attach any portfolio or showcase of your work such as Games, Websites or GitHub repositories. Short-listed candidates will be contacted.

Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Only short-listed candidates will be contacted. Information of unsuccessful applicants will be destroyed after six months.

THE PERKS

• Dynamic and Multi-cultural work environment (15 nationalities and counting!)

• Token and NFT incentive schemes provided by Animoca Brands

• Flat company structure: your ideas get heard by the right people very quickly

• Casual work attire

• Opportunity to get involved in working with various subsidiary brands

• Benefits (Medical / Life / Transportation Allowances)

_ Personal Information Collection Statement: _

Personal data provided by the Job Applicant will be used strictly in accordance with the Employer's Personal Data Policies, a copy of which will be provided immediately upon his/her request. All classified data will be treated confidentially within the Human Resources & Administration Department. Personal data of unsuccessful applicants may be retained for a period of up to 3 months.