Job Description

• Consult with business stakeholders to understand and address their development needs, and ensure alignment on strategy and content.
• Conduct needs assessments to determine training requirements and learning objectives.
• Design and develop instructional materials such as e-learning modules, instructor-led training, job aids, and performance support tools.
• Use instructional design methodologies and techniques to create engaging and effective training.
• Collaborate with subject matter experts to ensure the accuracy and relevance of training content.
• Identify with stakeholders the expected impact and measurement process.
• Drive continuous improvement, innovation, accountability, and sustainment of content and experiences.
• Develop and maintain learning assets, curriculum, and various talent development best practices that align with organizational goals and values.
• Mentor and coach colleagues and emerging designers and work closely with the creative team.
• Facilitate virtual and in-person learning sessions, bringing content to life and creating an engaging participant experience.
• Lead program setup including room configuration, technology, and materials.
• Manage operational flow during sessions (timekeeping, transitions, troubleshooting).
• Support live sessions by managing attendance, breakout rooms, materials, and participant needs.
• Manage agenda and run sheet timing and accuracy.
• Serve as primary liaison for participants and stakeholders throughout the program lifecycle.
• Ensure a consistent, professional, and high-quality learning experience.
• Proactively identify and resolve issues and risks.
• Communicate program updates, changes, and key information to stakeholders in a timely manner.
• Gather and synthesize feedback to inform continuous improvement.

Requirements

• 2 years of progressive Learning/OD/Leadership experience within large organizations.
• 5 years experience designing development programs and courses in multiple modalities, including high-touch face-to-face and live online using a variety of technologies.
• 3 years experience facilitating virtually and in person to varying levels of audiences.
• Deep knowledge of leadership and organization development, change theories, learning models and best practices, instructional design strategies, and learning assessment - and a natural curiosity for leveraging leading-edge practices.
• Ability to thrive in a dynamic, high-output, and occasionally ambiguous environment.
• Strong executive presence and ability to build credibility with stakeholders at all levels.
• Experience in organization leadership development and coaching.
• Strong communication, influencing, and stakeholder management skills.
• Exceptional proficiency in written and verbal communication, including presentation and interpersonal skills.

Benefits

• Time off programs
• Medical
• Dental
• Vision
• Mental health support
• Paid parental leave
• Life and disability insurance
• 401(k)
• Employee stock purchasing program