Job Description
Collaborate with our Product team to test and shape course ideas before Ziplines decides to bring a course to market. Own the end-to-end SME experience, ensuring SMEs are aligned to Ziplines processes, and objectives, set up for success, and positioned to deliver high-quality, relevant content. Lead a core group of SMEs to flesh out the product brief and move toward a course syllabus with weekly topic coverage, capstone assignments, and learning objectives. Onboard and coach module SMEs to design and build a module capstone assignment and then use backward design principles to outline module lessons, exercises, and video scripts. Coach SMEs on video scripting/outlining, video performance, and video setup. Review and mark up raw video and work with our graphics team to ensure that core concepts are effectively illustrated by in-video graphics. Storyboard in Rise 360 (Articulate). Build expository, illustrative, reinforcement and application elements in Rise 360. Design and revise capstone assignments in Google Suite. Design and revise live session slide decks in Google slides. Track and update tasks and status using existing workflows in Monday.com and Notion. After launch, revise and tune modules to improve learner and market performance using data and insights from learners, instructors, learner support staff, Product, and Marketing. Ziplines courses follow specific instructional design, visual design, brand voice, accessibility, and editorial standards, and all output must align with those standards. Our courses are marketed to launch to learners on specific dates, so time is of the essence in all our work. The ability to meet and manage deadlines is key.Requirements
- 5 to 8 years of experience creating asynchronous learning for adults in an ed-tech or for-profit environment with at least 2 years of experience creating courses offered for sale in a B2C or B2B context in Ziplines-aligned subject matter including AI.
- You use and understand modern AI tools.
- You have a point of view on where AI contributes to instructional design, where it detracts, and the processes and mindsets necessary to get the best from it.
- You have a point of view on how to teach AI in a range of professional contexts.
- You have a strong sense of ownership and follow-through.
- You can navigate ambiguity and youβre comfortable surfacing and resolving problems.
- You are adept at working with SMEs.
- You can stand up to strong personalities and get the best out of reticent ones too.
- You have experience with video: coaching for it, marking edits, and ensuring that it is on target in content and tone.
- You are fluent in Rise 360.
- You have designed and built asynchronous learning in Ziplines subject matter or closely-related subject matter.
- You can develop click-by-click software training, and you can also teach the mindsets and the βwhy.β
- You can follow design standards and work from a template.
- When needed you can look at an example and extract the relevant editorial and instructional design standards.
- You can project-manage yourself.
- You prioritize well to meet deadlines, and if priorities or deadlines arenβt clear, you ask.
- You are a reliably fast, clear, and on-target writer.
- You can recognize and adopt brand voice.
- You have strong attention to detail.
- You are a collaborator with experience working cross-functionally.
Benefits
- Equity: Ownership is a core value, and each full-time employee can invest in Ziplines Education via a stock option (equity) grant, which will vest across four years.
- Time off: We offer a flexible paid time off policy, in addition to 10 paid holidays.
- Flexible, remote work environment: We are a fully distributed team with folks all over the U.S. We meet as a full team at least one time per week and have in-person gatherings or team off-sites one or more times per year.
- Family health and wellness: Choose from a range of medical, dental, and vision insurance plans (premiums start at $0/month) for yourself or your family.
- 401K: We know your future self will thank you when you start contributing to your company-sponsored 401k.
