About Alan

Alan is building a vertically integrated health partner that unites insurance and smart healthcare delivery into one seamless system. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment.

Operations at Alan

Behind Alan's performance lies an Operations team that is anything but back-office. At Alan, Ops is a strategic function: we define the vision, build the systems, and own the outcomes that make our insurance and healthcare products work at scale.

Responsibilities

• Own critical and ambiguous challenges in the company.
• Shape strategy and drive cross-functional alignment.
• Build solutions with lasting impact on Alan's P&L and member experience.
• Scale psychotherapy online sessions, define operating models, and manage quality at scale.
• Build detection capabilities for fraud with no playbook.
• Reinvent healthcare expenses through complex supplier negotiations.

Requirements

• At least 10 years of professional experience in Operations management or entrepreneurship.
• Fully fluent in English and Spanish or French or Dutch.
• High level of structure and strong analytical skills (including SQL fluency).
• Independently own high-ambiguity, high-impact initiatives.
• Excel at defining clear visions and roadmaps.
• Strong mentor who drives community impact.

Perks & Benefits

Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient, and spend high-quality time with co-workers. We have a strong culture that guides our approach to work.