Overview of the Role
We're looking for an experienced Creative Producer to lead the production and execution of Firefox marketing campaigns. This role spans creative operations, end-to-end campaign production, and project management, with a strong emphasis on coordinating with external agencies and contractors.You’ll coordinate with our agency of record (AOR) on ongoing drumbeat work, while also running RFPs and overseeing the execution of larger, integrated brand campaigns. You’ll manage timelines, budgets, feedback cycles, and drive process excellence across every stage of production — from scope to launch.
The ideal candidate is self-directed, strategically minded, and comfortable managing complexity — whether that’s navigating cross-functional relationships, facilitating global-to-regional rollouts, or balancing multiple creative workstreams.
You’ll sit within a brand and creative team that champions Mozilla’s values while ensuring Firefox shows up in market with clarity, consistency, and creative ambition.
What you'll do
- Lead the production of full-funnel Firefox marketing campaigns — from brief to build to launch — across global and regional markets.
- Manage external agencies, freelancers, and production vendors; oversee RFPs, negotiations, contracts, and scopes of work.
- Drive coordination across AOR-led drumbeat programs and campaign-specific efforts involving multiple stakeholders.
- Own operational excellence across project planning, timeline management, task tracking, and feedback coordination.
- Work closely with product marketing, insights, communications, and regional marketing leads.
- Support broader Mozilla IP as needed (events, branding, other product campaigns), while maintaining primary focus on Firefox.
- Contribute to internal team operations, including resourcing, budget tracking, and process development.
What you'll bring
- 5+ years of experience in creative production, project management, or campaign operations in agency or in-house settings.
- Proven track record managing integrated brand and performance campaigns across digital, social, and physical channels. Experienced in writing scopes, running RFPs, contracting vendors, and maintaining budgets.
- Deep understanding of agency workflows, stakeholder dynamics, and cross-functional collaboration.
- Strong attention to creative quality and ability to maintain consistency across deliverables and regions.
- Experience overseeing multiple programs simultaneously, with an eye toward prioritization and scalability.
- Previous mentorship or management of junior producers/project managers is a plus. Appreciation for Mozilla’s values and a commitment to open, human-centered technology.
What you’ll get
- Generous performance-based bonus plans to all eligible employees - we share in our success as one team.
- Rich medical, dental, and vision coverage.
- Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute).
- Quarterly all-company wellness days where everyone takes a pause together.
- Country specific holidays plus a day off for your birthday.
- One-time home office stipend.
- Annual professional development budget.
- Quarterly well-being stipend.
- Considerable paid parental leave.
- Employee referral bonus program.
- Other benefits (life/AD&D, disability, EAP, etc. - varies by country).
