About the role
Superhuman’s Growth Design team owns the design and program work behind an active localization program spanning ~12 workstreams across vendor coordination, design production, and cross-functional stakeholder management. With our lead localization designer on leave, we’re bringing on a temp Localization Producer through the end of the year, scoping this as a programmatic need, not just a backfill. The infrastructure this person builds (agency partnership, intake process, cross-team standards) will directly inform how we resource and scale internationalization long-term. This is an operational and coordination-heavy role. The right person thrives on process, vendor relationships, and making complex multi-team work move forward without friction. You’ll work closely with the Staff Design Program Manager, Growth Design lead, PM and Eng partners, and external vendors, inheriting a well-documented set of active workstreams and a coverage plan from day one.What You’ll Do
Creative Production Operations
- Lead cross-team scoping across Growth Design, Brand Creative, and Design Foundations to aggregate creative production volume and define requirements; run the agency RFP process and onboard a partner covering upstream transcreation and downstream post-translation production (string swaps, asset re-renders, motion timing, layout QA)
- Design and implement a shared intake workflow for localization requests across 3 design teams, establishing the standard for how localization work enters and moves through production
- Establish asset trafficking process and define handoff standards by asset type, building the operational model for managing localization production as language volume and team participation grows
- Co-own the relationship with Lokalise/Worders TMS vendor in coordination with the GTM Program Manager; ensure teams are operating within shared tooling standards and not circumventing translation memory.
Workstream Coordination
- Drive coordination across ~12 active localization workstreams, maintaining visibility into status, timing, and design review windows as workstream scope and priorities evolve with the program, and ensuring nothing slips between teams
- Identify, track, and resolve dependencies across workstreams; make trade-off calls on what to escalate vs. resolve independently
- Design and facilitate localization process workshops with Lifecycle Marketing and Paid Acquisition; synthesize findings into shared documentation that informs investment pitch and process changes.
Stakeholder Management
- Own cross-functional program communication across Growth Design, Brand Creative, Design Foundations, Engineering, and Marketing/Acquisition, building alignment across teams that don’t yet have established localization workflows
- Integrate design review into Eng QA processes across active tracks; own design checkpoint timing and coordination to prevent launch-blocking surprises
- Surface cross-team dependencies early and drive resolution; make judgment calls on what requires escalation vs. what can be resolved independently.
What Superhuman Is Looking For
Required
- 5-7+ years of experience in creative production, design operations, or program coordination in a creative/design environment
- Demonstrated experience managing vendor relationships and agency partnerships
- Strong cross-functional communication and stakeholder management skills, comfortable working across Design, Engineering, and Marketing teams
- Highly organized with strong attention to detail; able to manage multiple concurrent workstreams without dropping threads
- Process-oriented mindset: you build structure where there isn’t any and improve it where there is
- Prior experience in localization, multilingual creative production, or internationalization programs strongly preferred (candidates with this background will onboard significantly faster given the program’s active stage).
Nice to Have
- Familiarity with translation management systems (Lokalise, Worders, or similar)
- Familiarity with Figma or design production workflows
- Experience at a SaaS or tech company, particularly in a Growth or Marketing context.
Job Details
- Rate: $90–110/hr
- Duration: ~6 months, temp-to-hire possible but not guaranteed
- Work authorization: US citizens & green card holders or Canadian citizens only
- Level: Mid to Senior Level (5 years experience)
- Location: Fully remote but Superhuman hubs preferred (NYC, SF, Vancouver)
- Team: Growth Design
