HR Business Partner (Europe)

almost 2 years ago

Job Description

About the role

We are looking for an HR Business Partner to provide external employee-organization partnerships. In this role, you will be initially reporting to the COO. You will be working with HR Product and Operations teams and external stakeholders to align resources and ensure workflow, process, content, and services are efficient and effective world-wide, and delivered in line with our clientsโ€™ expectations. The ideal candidate will have demonstrated organizational leadership capabilities, client-facing HR experience, a passion for driving business program impact through operational excellence and rigor, and experience navigating complex global requirements and regulatory constraints, with a collaborative and positive attitude.


  • Partner with Director of Remote Employee Experience to develop Managed HR check-in KPIโ€™s and to standardize check-in requirements for collation across themes such as operational efficiency, communications, culture visibility, engagement, and employee retention.
  • Develop and deliver a feedback cycle to client organizations based on Managed HR Check-In KPIโ€™s and collated information. Assess feedback from HR check-inโ€™s for themes and provide guidance to client organizations for people strategy.
  • Act as the key point of contact for the end-to-end employee lifecycle from onboarding, to ongoing retention, to off-boarding.
  • Lead weekly check-ins meetings with client employees; serve as a day-to-day key point of contact on HR questions ensuring clients are in compliance with all applicable jurisdictional laws.
    • Build rapport with client employees to support them in their job and flag any issues that arise.
    • Take detailed notes on the check-in meetings to ensure excellent data quality is maintained.
    • Escalate employee requests to the right stakeholders (Finance, Customer Success, Benefits, Payroll).
  • Act as a resource and advisor to align client employees and organizations on all areas of HR matters such as performance management, coaching, new hire onboarding, employee exit, training support, investigating complaints, leave of absences, integration, and company policies and procedures.
  • Coach client organizations on employee relations matters including employee concerns, performance management & coaching, exit strategies, employee recognition, communications standards, culture adoption.
  • Ad hoc special projects that may arise from time to time


  • At least 2+ years in a customer-facing role such as Customer Success, Account Management, or Customer Support
  • Project management skills and great organizational skills
  • Deep knowledge of all areas of HR including but not limited to General HR, risk management, and employee relations, with an eye toward local jurisdictional compliance
  • Confident, high energy, self-motivated, and a true team player
  • Excellent interpersonal skills. Emotional intelligence, empathy, and high-touch communication skills (written and verbal) are a must!
  • Experience with HR business processes such as payroll, benefits implementation, on/off-boarding a plus
  • Fluent in English and local language

Benefits and Compensation

  • Remote-first work culture
  • Flexible working hours
  • Competitive salary ($50-100k USD)
  • Equity
  • Apple laptop

About Toku

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Crypto has had tremendous growth over the last several years. That growth comes with inevitable regulation. Regulation, in our view, is a good thing because once the industry passes through this phase, then crypto can access the rest of the world.

We believe itโ€™s going to be the companies that enable this transition from the pre-regulation to post-regulation industry and the companies that can properly navigate it, or better yet, be the ones that facilitate it - those are the most relevant companies in this next wave. Toku will be one of those companies.

Tokuโ€™s products enable crypto-native companies to compliantly compensate their teams in both fiat and tokens in over 100 teams globally. Tokuโ€™s growing list of customers includes Aragon, Astar, dYdX, Filecoin Foundation, Gitcoin, Gnosis, Hedera Hashgraph, Mina, Protocol Labs, Teller, Safe, Storyverse, and others.

Paying people with tokens is such an obvious first real-world use case of any token. It doesnโ€™t matter what the token does. All tokens can be used to compensate workers. And in fact, are! Toku ensures that all the worker compensation that all those tokens need to do can be done legally, and proper taxes paid is a critical part of the transition to a post-regulation crypto industry.

Toku raised $20 million from a consortium led by Blockchain Capital with Protocol Labs, GMJP, OrangeDAO, Orrick, Reverie, Quantstamp, Next Web Capital, and prominent angel investors including Protocol Labs founder Juan Benet and Alchemy co-founders Nikil Viswanathan and Joe Lau. Read more about Toku in Fortune, Yahoo Finance, and CoinDesk.

To learn more, check our website.

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