Job Description
About the role
With the launch of new products such as the API and Team collaboration, Dune is set on a new growth trajectory where itโs going to be ever more important to maintain good relationships with our clients.ย This is the very first hire of this kind at Dune and we are looking for someone that can take ownership over this function, roll-up its sleeves and do what is necessary to make our clients succeed. Although itโs the first hire of this kind, you wonโt be alone, youโll work within the growth team, and will be able to rely and work with amazing teammates at the Community team and Data Experience teams at Dune (not to mention everyone else at the company!)
Hereโs some of your responsibilities:
- Help clients make the most out of Dune tooling including abstractions, API and collaboration tools
- Develop and maintain healthy relationships with Duneโs customer base
- Be the main POC for our customer support needs, having a very deep understanding of Duneโs data stack.
- Evaluate and understand customer needs as they evolve and grow
- Help onboard new clients, developing and delivering ad-hoc training programs
- Be the customerโs advocate within Duneย
You might have:
- 2-4 years of professional experience in a quantitative business analyst role
- Exposure or previous experience engaging with external clients and partners ideally in a business development type of role.
- A passion for web3 and a solid understanding of SQL and blockchain data: you have your own portfolio of Dune dashboards to prove it
- The ability to work proactively and collaboratively with the various people and teamsย
- Ability to thrive in a fast paced and demanding environment
- Excellent spoken and written English
- Bonus for a solid understanding of statistical programming (Python/R)ย
Perks and Benefits
- A competitive salary and equity package
- A remote role with truly flexible working hours within a fully distributed team
- 5 weeks paid vacation + local public holidays
- Regular offsites with the team in various exciting locations
- Stipend for setting up your home office / co-working space