As a recognized leader in the Forrester Wave, weโre at the cutting edge of experience research technology. Join our dynamic team and work with advanced AI and research tools to analyze data, recruit diverse participants, and deliver insights that shape product roadmaps and business strategies. As a fast-growing, Series C-funded company, we offer you the chance to make a real impact in the user experience field while advancing your career.
Ready to help create better products for millions? Your journey starts at Dscout.
As Dscoutโs first GenAI Lead, you will report directly to our Head of AI and spearhead efforts to harness breakthroughs in ML/AI. You will lead a full-stack team of experts in user research, AI, and software development, driving the strategic direction and execution of AI powered initiatives. Your role will be critical in project managing a cross-functional team and delivering innovative features - from initial research to production - advancing Dscoutโs AI capabilities and product offerings.
Working Hours
Standard Hours: 9:00 AM โ 5:00 PM CT
While working these core hours is expected in this role, we know that from time-to-time life happens and we can be flexible to meet your needs.
What you will do:
- Lead a cross-functional team to drive AI/ML exploration and development.
- Influence the strategic direction and define roadmaps for AI/ML exploration, aligning it with the overall business objectives and user research goals.
- Design and execute cross-functional experiments and studies to explore the capabilities and potential applications of AI/ML in user research.
- Collaborate with other stakeholders, such as product managers, designers, and engineers, to integrate AI/ML findings into product development processes and drive user-centric decision-making.
- Stay up-to-date with the latest developments and advancements in AI/ML technology, user research methodologies, and industry trends, and apply this knowledge to continuously improve the team's approaches and methodologies.
- Communicate and present research findings, insights, and recommendations to internal and external stakeholders, including senior management, product teams, and customers, in a clear and concise manner.
What you need to have:
- Advanced degree in a relevant field such as computer science, data science, human-computer interaction, or related disciplines.
- Proficiency in programming languages commonly used in AI, such as Python, and experience with data analysis techniques.
- Strong expertise in large language models, and their applications in natural language processing, sentiment analysis, and content generation.
- Proven experience in leading teams and managing complex projects in the field of user research, AI, machine learning, or related areas.
- Strong product orientation and experience being part of teams that ship machine learning and AI code to production.
- Solid understanding of user research methodologies, data analysis, and statistical techniques.
- Excellent communication skills, both written and verbal, with the ability to effectively convey complex research findings to diverse audiences.
- Ability to work in a fast-paced, collaborative, and dynamic environment, and adapt to changing priorities and requirements.
- Strong analytical, critical thinking, and problem-solving skills, with a keen eye for detail and accuracy.
- Passion for innovation, curiosity, and a drive to push the boundaries of what is possible in user research using AI/ML.
Of course, what is outlined above is an ideal set of expectations, but things may shift based on business needs, and other projects and tasks could be added at the discretion of your manager.
