Company Overview
Granicus is looking for a skilled Senior Technical Product Manager with deep expertise in video streaming and video-on-demand software to join our Operations Cloud product team. The desired candidate should be passionate about our platformโs ability to impact government efficiency, promote citizen engagement, and increase transparency. Granicus has several video streaming and video-on-demand product offerings that tailor to the unique needs of our government customers. We provide hardware and software solutions that process, stream, and store media content as well as allow us to provide remote video directing, closed captioning, and other managed services for our customers. With over 165,000 meetings livestreamed per year, our customers depend on our platform to provide a highly reliable and high-quality viewing experience to their stakeholders.
Responsibilities
- Collaborate closely with teams across the business including engineering, implementation, support, customer success, UI/UX, and product to provide expert guidance on media-specific challenges.
- Maintain multiple critical live and video-on-demand broadcast, encoding, and streaming products.
- Redesign live video streaming interfaces connecting users and other critical live event workflows.
- Drive technology choices, implement new features, and influence the platform direction.
- Support unified video product strategy.
- Collaborate with product teams to prepare project specifications and define the roadmap.
- Build high-performance, stable, scalable systems.
- Lead high-level architecture discussions and planning sessions.
- Define, analyze, and report on various metrics that determine the success of the video solutions.
- Monitor adoption, usage, and profitability impact of the video solutions and make recommendations to drive each of these levers.
Requirements
- 9+ years in a product management or product engineering role.
- Success working in an agile environment.
- High level of intellectual curiosity drives you to ask great questions and seek supporting data to interpret the most important needs of the product.
- Excellent organizational, quantitative analytical, and project management skills.
- Experience delivering high-quality technology products and services in a fast-moving environment where priorities shift rapidly.
- Demonstrated success in working with cross-functional teams.
- Excellent communication skills regardless of the audience.
- Ability to break down the long-term vision into specific, manageable deliverables that deliver user value as quickly as possible.
- Experience working in Salesforce, JIRA, and Aha! is desirable.
Technical Qualifications
- Operating system and cloud fundamentals: Windows, Linux, embedded systems, AWS.
- Device communication protocols: RS-232, Sony Visca, TCP/IP sockets.
- Video broadcast hardware: Mixers, matrices, encoders, closed captioning.
- Video SDKโs: FFmpeg, BlackMagic ATEM, BlackMagic Decklink, Medialooks MPlatform, x264.
- Video streaming protocols: RTMP, HLS, WebRTC.
- Software development languages: C#, NodeJS, Electron, React, Ruby on Rails.
- Technologies: REST, SOAP, event-based communication.
- Experience with video chat, live streaming, or video conferencing.
Team and Culture
- The team is globally distributed across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
- Granicus fosters a transparent, inclusive, and safe workplace culture.
- Employee Resource Groups support diverse voices.
- Coffee with Mark sessions allow employees to interact with the CEO.
- Employee benefits include health insurance, wellness allowances, and access to learning resources.
