About Instrument
Instrument is a remote-first digital product and brand experience agency with a team of over 200 talented individuals, organized across four specialized teams. Each team brings its expertise to life through best-in-class work, crafting transformative experiences for our clients. Our shift to a fully remote model has opened new doors for creativity, flexibility, and stronger client relationships. This approach not only strengthens our culture but also allows us to embrace diverse voices, perspectives, and ideas. Weโre passionate about career growth, personal support, and work-life balanceโvalues that are central to everything we do. At Instrument, we foster a culture of safety and belonging that empowers people, celebrates their unique talents, and fuels innovation. We believe our differences make us stronger, and weโre dedicated to cultivating a workplace that reflects the diversity of the communities we serve. Instrument is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation throughout the hiring process and in the workplace. These adjustments ensure that individuals with disabilities have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Here, we strive to provide the support, connections, and encouragement to do your best work. Come join us and help create the future!What You'll Do
- Autonomously achieve assigned yearly revenue goals for your accounts and group, as applicable.
- Innovating and strategizing to ensure long-term success, approaching these efforts with an entrepreneurial spirit.
- Lead and support sales for an assigned portfolio of business, in support of overall vertical goals.
- Demonstrate consistency in revenue goal accomplishments for your business team.
- Maintain a healthy business pipeline, working with AVP, Client Accounts to consistently close opportunities.
- Maintain quarterly and annual client health scorecards.
- Identify strategies that can help move the company forward financially.
- Contribute to the definition, management, and strategy of the vision of your team.
- Adept at leveraging the right solutions to solve client challenges.
- Understand the business of your assigned accounts to drive strategy.
- Liaise with other teams to ensure overall health of performance and opportunities for improvement.
- Participate in annual strategic planning.
- Provide tangible account details to AVP, Client Accounts to support the hygiene of your annual business plan.
- Monitor industry trends and client landscapes.
- Lead, mentor, and develop account teams.
- Foster a culture of collaboration.
- Build lasting partnerships with clients.
- Collaborate with Finance and AVP, Client Accounts.
- Make confident decisions despite ambiguity.
- Participate in recruiting efforts.
What You'll Bring
- 8+ years of related experience in account acquisition and growth.
- A collaborative and communicative approach.
- A high level of emotional maturity and awareness.
Pay Range
The expected pay range for this position is $160,000 - $185,000 for our base US Region 3.
What We Offer
- Flexible, Hybrid Work Environment
- Great Compensation with Annual Reviews
- Annual Profit Sharing
- 401(k) Matching with Immediate Vesting
- Robust Medical, Vision, and Accident Insurance
- Generous Paid Holidays and unlimited PTO
- Sabbaticals
- Monthly Wellbeing Stipend
- Career Management and Leadership Training
