Job Description
The Intercom Brand Studio is looking to build a world-class creative team. As a key component of this highly motivated & inspired team, we are looking to hire a creative visionary to lead the charge on Intercomโs visual web presence.
The ideal creative candidate will have a wealth of boundary-pushing visual web design experience, mastery in collaborating closely with web development partners, an obsession with sweating the finer details, ability to navigate ambiguity, a driving ambition for creative quality, and will bring positivity and optimism to every touchpoint. You know, a creative genius thatโs really cool to work with.
As a member of the Intercom Brand Studio, youโll work alongside various designers, writers, Producers, Illustrators, and Animators to produce career defining work that will shape the future of the Intercom brand.
Thereโs never been a more exciting time to join the Intercom Brand Studio as we are reshaping what it looks like to build an in-house creative agency within a recognized and reputable Product-lead SAAS business.
If youโre a highly motivated and inspired web designer and youโre looking to help build a culture of creative talent and shape a special, deep-rooted culture, this is your opportunity. Weโre here to do the best work of our careers and to help shape the future of a thriving and expanding business.
Our small but growing in-house team is home to a diverse group of creatives with a broad range of experience, backgrounds and talents. Weโre constantly looking for ways to make our day-to-day work feel fresh and meaningful, and we deeply value the health and wellness of each member of the team.
What will I be doing? ๐
- Designing boundary-pushing, creatively inspired web pages
- Collaborating closely with development partners to create slick, advanced, modern & tasteful web pages that push the boundaries of current web creative standards.
- Inputting on wireframing and information architecture
- Delivering work at the forefront of design and web trends
- Creating impactful and highly realistic product-focused visuals
- Storyboarding motion-based assets and art directing animators
- Ideating and prototype interactive solutions
- Designing for responsive breakpoints
- Working within and expand upon a web component system
- Helping implement a new brand identity on the web
- Owning projects from concept to final execution
- Collaborating with stakeholders in a highly iterative and agile environment
- Balancing design excellence with a need for speed and a focus on success metrics
- Partnering with writers, producers, marketers, product experts, company leaders and external agencies to drive projects forward
- Art directing junior designers and freelancers
What skills do I need? ๐
- 7-9 years of design experience with a portfolio showcasing a breadth of web-focused design work
- Proficiency in Figma, Adobe CC (Webflow a plus)
- Experience in motion design and storyboarding (in execution and/or art direction)
- Strong design sensibilities, from high-level strategic direction to production details
- Ability to communicate with precision, clarity, honesty, and respect
- Basic understanding of HTML/CSS to converse with developers
- Basic understanding of designing within a CMS
- A general understanding of business goals and strategy
- A general understanding of web performance metrics
- Ability to present ideas effectively to stakeholders
- Ability to navigate ambiguous projects
