We're looking for a kick-ass senior copywriter to join our Web team in London (and report to the Intercom Creative Studio in SF). Our team is growing fast, we're about to launch a new brand, and we're gearing up to do some of the best work of our careers. 

We need you to be: a unicorn senior copywriter with the ability to write ultra-creative, boundary-pushing headlines—but also be able to take in complex technical information and spit out clear, concise copy our moms' would understand. 

You'll also need to be highly self-motivated and organized, comfortable with ambiguity, ready to roll with the punches of a high-growth startup, and driven to produce award-winning work (but without…you know…an ego about it).

Oh, and an eagle-eyed editor who can spot things like that double space three lines up. So basically everything. We need you to be everything. Rainbow horn a plus.

(P.S. our new voice and tone will be a huge departure from the way we currently talk—in the best way possible. We will not sound like any other B2B SaaS company you know.) 

What will I be doing? 🚀

  • Writing clear, concise, bold, and at times boundary-pushing web copy 
  • Playing a big part in rolling out our new brand voice, tone, and style
  • Leading copywriting for web 
  • Bringing storytelling and strategic thinking to each project
  • Balancing copywriting excellence with a need for speed and a focus on success metrics 
  • Editing and proofreading your own work (and, at times, the work of others)
  • Partnering with designers, producers, marketers, product experts, company leaders, and external agencies to drive projects forward in a highly iterative and agile environment
  • Presenting concepts and work as needed
  • Owning projects from concept to final execution

What skills do I need? 📖

  • 6-8 years of copywriting experience (ideally working with tech companies)
  • A portfolio that shows both wildly creative thinking and an ability to make complex info easily digestible 
  • A strategic brain
  • Strong editing and proofreading skills
  • A talent for working independently and staying organized
  • The ability to effectively present and justify ideas to stakeholders
  • The ability to confidently navigate ambiguous projects
  • A roll-up-your-sleeves, positive attitude
  • A working knowledge of SEO best practices would be great

Benefits 😍

We are a well-treated bunch with great benefits. If there’s something important to you that’s not on this list, talk to us!

  • Competitive salary and equity in a fast-growing startup
  • Lunch every weekday, plus lotsa snacks and a fully stocked kitchen
  • Regular compensation reviews—we reward great work
  • Pension scheme and match up to 4%
  • Comprehensive health and dental insurance for you and your dependents, plus life insurance
  • Open vacation policy and flexible holidays so you can take time off when you need it
  • Paid maternity leave, as well as 6 weeks paternity leave
  • MacBooks are our standard, but we’re happy to get you whatever equipment helps you get your job done


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Intercom

Intercom

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