Who you are
- 12+ years of experience in UX/product design, with at least 7+ years in design leadership roles
- Proven track record of building and leading design teams that have delivered exceptional digital products at scale for audiences of significant size
- Experience in creating a cohesive customer experience with a horizontal product that spans many product types and revenue models
- Deep expertise in user-centered design methodologies, research techniques, and design systems
- Experience working cross-functionally with teams like product management, engineering, and marketing to drive vision, strategy and execution
- Strong understanding of design's impact on business metrics and ability to advocate for design decisions using data
- Excellent communication and presentation skills, with the ability to articulate design concepts to executive leadership
- Experience with, and curiosity about, emerging technologies including AI-driven systems, conversational UX, or other innovative interaction models
Attributes for success
- Craft: You possess exceptional attention to design detail and quality that elevates product experiences beyond mere functionality.
- Vision: You can articulate a compelling creative vision that aligns with business objectives and inspires the entire organization.
- Leadership: You are both a player-coach with deep UX expertise and an inspirational leader who builds and nurtures high-performing design teams.
- Collaboration: You excel at building relationships across functions, particularly with product, engineering, and marketing teams.
- Execution: You drive action, monitor progress, and help teams overcome obstacles to transform vision into reality.
The impact you will make
- Build, lead and inspire a team of best-in-class designers who obsess over our Heroes and our mission to help them become successful entrepreneurs
- Lead the team in balancing our speed of execution against the high quality bar of experiences we expect to deliver to our Heroes
- Ensure a cohesive customer experience across all products
- Establish design standards, processes, and best practices
- Collaborate closely with cross-functional leadership
