About Alan
Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud. Weβre building a vertically integrated health partner.
Responsibilities
- Deal with member requests in a meaningful, delightful and timely manner.
- Acquire strong knowledge of the French healthcare system and assist B2B customers.
- Manage key process improvement initiatives.
- Own the process of implementation and lead a crew of Alaners to help achieve their goals.
- Coach junior members of the Care team.
Requirements
- Passion for caring for members and solving their problems.
- Impeccable French and English communication skills.
- Comfortable with computers and technology.
- Empathetic and serene state of mind.
- Experience with coaching, HR, operations, or project management is a plus.
Perks & Benefits
- Generous equity packages and fair rewards.
- Flexible Office options.
- Top of the range equipment.
- Flexible vacation policy and working hours.
- Comprehensive health insurance.
- Learning & training opportunities.
- Personal growth through coaching.
- Extended parental leave for new parents.
