Responsibilities
- Drive tangible improvements in customer retention for the core insurance shopping product by optimizing carrier and payment integrations and leveraging cutting-edge automation.
- Uncover key opportunities for reducing customer churn through deep-dive analyses and a first-principles understanding of user behavior.
- Conduct insightful user research and translate those findings into innovative solutions that directly address customer pain points.
Requirements
- 3 - 5 years working as a Product Manager in consumer tech, with a track record of impact.
- Comfortable with rigorous analyses, developing insightful hypotheses, and validating their impact on key metrics.
- Creative problem-solver who thrives on ambiguity and tackles challenges head-on with innovative solutions.
- Tenacious with a strong sense of ownership and drive in fast-paced environments.
- Data-driven with conviction; adept at making informed decisions even with limited information.
- Super organized and execution-focused, able to manage complex projects and collaborate with diverse teams.
- Bonus points for experience navigating startup environments.
