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Sr. Product Manager, Multi-Product Billing

over 1 years

In short

Join Zapier as a Senior Product Manager to lead multi-product billing strategies, define SaaS monetization, and drive user-focused solutions for AI and automation products. Collaborate cross-functionally and deliver impactful customer experiences in a remote, fast-growing company.

Where
Remote Β· United States
Pay
>$200k Β· above typical
Level
Senior-level Β· Full-time
Zapier
Zapier
  • Fully remote

Builds workflow automation software that connects apps and moves data automatically.

2 open roles Β· usually open about 4 weeks

About You

  • You bring 5+ years of product management experience with a strong track record of shipping seamless purchasing experiences and launching pricing strategies across product suites, add-ons, and bundles.
  • You’ve partnered closely with GTM teams to bring new offerings to market.
  • You take full ownership of your roadmap and are comfortable operating in the unknownβ€”able to assess what's needed, align teams, and drive work forward.
  • You collaborate closely with engineering and design, and find energy in turning different perspectives into well-executed solutions.
  • Your approach is shaped by real-world lessons with steady judgment and you build trust across teams through empathy, credibility, and follow-through.
  • You stay close to the customer, turning insights into product business cases that improve experience and drive results.
  • You bring a growth mindset, continuously learning and evolving, including experimenting with AI prototyping.

Things You’ll Do

  • Lead the multi-product purchasing strategy for Zapier’s AI orchestration platform, designing seamless ways to buy and manage multiple subscriptions blending usage- and outcome-based pricing models.
  • Own the continuous planning roadmap, driving 0-to-1 initiatives through iterative delivery and A/B testing with prioritization for impact.
  • Translate customer feedback into actionable product opportunities balancing user needs with financial goals to advance trust, retention, and revenue growth.
  • Act as an internal consultant to GTM and product teams on pricing experiments, packaging strategy, and monetization mechanics.
  • Partner with engineering to evolve the revenue platform, supporting complex billing scenarios and improving scalability and user experience across self-serve and sales-led journeys.
  • Drive scope and alignment for key launches by owning impact mapping beyond direct remit and managing cross-functional teams under pressure.
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