Kickstarter is seeking an experienced Senior Product Manager to join our Payments team.
The salary for this role in the United States is $135,000-150,000.
In This Role, You Will:
- Own significant and complex business objectives (Objectives and Key Results/OKRs) and be responsible for the full product lifecycle โ from discovery to iterative releases necessary to achieve these objectives.
- Communicate user problems, business opportunities, team roadmaps, on-going updates, and project/OKR results clearly and effectively to a variety of audiences (e.g., executive stakeholders, product team, people with and without technical expertise).
- Translate different channels of user insight, product analytics, and research into a strategic 12-month roadmap, then into actionable work.
- Identify and recommend success metrics and/or key results related to your business objective that enable meaningful ways to measure progress.
- Manage important business relationships with leadership team, key stakeholders, and sometimes key third-party partners to achieve long-term company goals.
- Work closely and collaboratively with a team of engineers, designers, and other product managers as well as non-technical stakeholders to plan, develop, and release work across web and mobile platforms.
- Manage complex roll-outs, including coordinating QA and cross-platform releases (web and mobile apps), and working closely with cross-functional partners (e.g., Legal, Product Marketing, Trust and Safety, Community Support).
- Identify ways to improve our discovery, development, and release processes and lead improvements among the product team and in the larger organization.
About You:
- You have experience as a senior product manager, with 3-5 years of experience in product management in payments. Experience preferred with two-sided marketplaces.
- You have experience leading cross-functional teams with confidence, using your ability to influence and motivate.
- You have a proven ability to use a data-informed approach to develop opportunity assessments and/or business cases.
- You have strong written and oral communication skills and are able to convey user problems, business opportunities, team roadmaps, on-going updates, and project/OKR results clearly to a variety of audiences.
- You have significant experience managing through ambiguity by shaping user insights/research or opportunity areas into actionable projects.
- You are comfortable operating in technical discussions and spaces, evaluating technical product tradeoffs in partnership with engineering managers.
- You have experience building strong trust with cross-functional stakeholders and partners.
- You have a solid track record of executing and rolling out products and features that delivered positive and measurable impact to users.
- You have substantial experience with the full product development life cycle, especially product validation, including light-weight testing and experimentation and iterative releases.
- You have experience managing complex roll-out processes, including QA and cross-platform releases (web and mobile apps), and coordinating closely with cross-functional partners (e.g., Product Marketing, Customer Service, Sales).
- You have deep empathy for our diverse community of creators and experience working closely with engaged user groups. And have ideally worked with a passionate user group (e.g., sellers, creators, or similar communities) within a two-sided marketplace.
What You'll Enjoy
- A fully remote workforce with plenty of opportunities to get to know your colleagues
- 100% employer-paid health plan offerings
- 16 paid vacation days, 10 sick days, and a company-wide winter break between Christmas and New Years
- 25 volunteer hours each year to give back to your community
- 16 weeks of parental leave plus fertility/family planning resources
- Kickstarter currently operates with a 4-day workweek, a model that aligns our belief in a healthy work-life balance and gives staff the space to be more than their work
- Incredibly talented and inspiring colleagues who know how to blend their creative endeavors into their work