Essential Functions

• Process Optimization: In collaboration with Product Development teams, document, standardize, and continuously improve product management-specific operational processes.
• Cross-functional Collaboration: Act as the bridge between product, engineering, design, marketing, and customer success teams to ensure seamless communication, collaboration, and execution.
• Project Management: Manage timelines, resources, and dependencies for product operational projects to ensure on-time and successful product releases.
• Data Analysis and Reporting: Define, develop, and monitor key performance metrics related to product launches, operational efficiency, and product performance. Use data to identify opportunities for process improvements and optimize resource allocation.
• Product Roadmap Support: Assist in the planning and prioritization of product initiatives, ensuring alignment with business goals and objectives.
• Stakeholder Communication: Develop and distribute product-related reports, status updates, and presentations to internal and external stakeholders, ensuring transparency and alignment on progress and risks.
• Risk Management: Identify and mitigate risks associated with product development timelines, quality, and resource constraints.
• Leadership: Be an advocate, coach, and motivator for your team, helping employees grow their careers and develop their skills.
• Training & Development: Support the training of new team members, create knowledge-sharing platforms, and ensure the team is equipped with the tools and resources necessary to succeed.

Minimum Requirements

• 5+ years of experience in product operations, product management, or a related field.
• Deep data analysis, visualization and presentation experience. Experience with data visualization tools (e.g., Tableau, Power BI) and the ability to translate complex data into digestible insights.
• Strong project management skills with experience managing cross-functional teams and complex workflows.
• Excellent problem-solving and critical-thinking skills, with the ability to think strategically and translate data into business decisions.
• Experience with product management tools (e.g., Jira, Trello, Asana) and data analysis tools (e.g., Excel, Tableau, Google Analytics).
• Strong written and verbal communication skills with the ability to present complex information in a clear and concise manner.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
• Demonstrated ability to lead and work across teams in a collaborative manner.
• Self-motivated with a strong attention to detail and a passion for data-driven decision-making.

Preferred Qualifications

• Bachelor’s degree in business, Product Management, Engineering, or related field (or equivalent experience).
• Knowledge of product analytics tools, trends, and best practices.
• Familiarity with agile software development.
• Knowledge of product lifecycle management tools and platforms.
• Ability to influence without authority and drive change across diverse teams.
• Prior experience with healthcare operations is a plus.

Working Environment/Physical Demands

• 100% Fully Remote
• Long-distance or air travel may be necessary.
• Activities require a significant amount of desk work in front of a computer monitor.

Total Rewards

• Generous annual bonus opportunity
• 401(k) with Employer Match
• Flexible Time Off: take time off when you need it without worrying about available hours
• 10 paid holidays
• Volunteer Time Off
• Insurance: Choice of Medical, Dental, and Vision plans
• Health Savings Account with employer match
• Flexible Spending Account
• 100% Company-Paid Parental leave
• 100% Company-Paid Life Insurance and Short/Long Term Disability Insurance
• Nextech Luminary Peer Recognition Program
• Wellness Program including discounts on medical premiums
• Employee Assistance Program with free counseling sessions available
• Corporate Discounts on Retail, Travel, and Entertainment
• Pet Insurance options