Responsibilities

• Be the Product Lead for 1-2 product teams and facilitate planning meetings.
• Work closely with Product leaders, Engineering and Design to build a roadmap consistent with ActiveCampaign's strategic vision.
• Collect and analyze feedback from customers and key stakeholders to build out requirements.
• Collaborate with design and developers during the development process.
• Facilitate communication across the organization and to customers.
• Test new features and prepare them for release.
• Coordinate release rollout with internal teams and collaborate with Marketing on go-to-market activities and customer adoption strategies.

Requirements

• 7+ years experience as a product manager in Martech, CPaaS or mobile marketing industry.
• Experience developing, executing and scaling products at a high growth SaaS company.
• Relevant experience in SMS/MMS, 2-way messaging, omni-channel communications, mobile push notifications, email and modern communication channels.
• Experience with international SMS and negotiating SMS messaging rates is highly desired.
• Familiarity with agile software development methodologies with weekly releases.
• Strong communication skills to articulate product vision and achieve buy-in.
• Ability to coordinate across internal teams and break down large projects into iterative releases.
• Ability to distill high-level requirements into actionable design and development cards.
• Ability to prioritize work and make decisions beneficial for the product.
• Leadership qualities to drive quality in team and organization.
• Experience in CRM or Sales Automation, Enablement, or Productivity is a plus.