Calm

Product Manager

2 month ago

Job Description

As a Product Manager, you are passionate about mental health and affecting change at the population health level. This role will be primarily focused on building internal product capabilities for Calm Health and Calm Business - Calmโ€™s Mental Health solutions serving both employer and payer audiences. 

We are hiring remote workers for this role in the San Francisco Bay Area, Los Angeles, or NYC. At this time, only candidates in these locations will be considered. 

What Youโ€™ll Do:

You will drive growth and scale for Calm Health and Calm Business. You will be responsible for building out internal tools and capabilities to scale Calmโ€™s mental health solutions to support enterprise customers of all shapes and sizes. Youโ€™ll work closely with our internal Engineering, Design, Data, Sales, User Acquisition, Marketing, and Content teams to drive and execute on a product roadmap to drive new customer growth, user activation, and continued user engagement through our internal tools. Youโ€™ll also work closely with our customers and gather external customer feedback to influence our product roadmap, while driving scalability of the Calm Health solution.

More generally, youโ€™ll develop and test hypotheses to deepen the engagement of the Calm Business and Health user base. Youโ€™ll be a product leader that collaborates across the company to meet key objectives strategically and effectively.

  • Drive new feature development focused on growth of specific Calm Enterprise KPIs - your days will consist of ideation, planning, testing, optimization, and reporting of these features
  • Partner with Design to deeply understand employer and employee needs and create rapid prototypes to test effectiveness of proposed solutions
  • Prioritize features, build consensus, and coordinate product development with a team of engineers to ship high-quality experiences 
  • Partner with Customer Success and Customer Experience teams to collect qualitative and quantitative feedback to influence the product roadmap
  • Manage a product roadmap and execute on product features; set priorities, goals and track deliverables to drive product strategy forward
  • Build external partnerships and influence: collecting external feedback to influence scaling our products and platforms to deliver a consistent, engaging, world class experience across our diverse user base
  • Create PRDs that succinctly explain a featureโ€™s job to be done, the market opportunity, how success will be measured, and the tasks necessary to ship/iterate 

Who You Are:

  • A passion for creativity, innovation and building great products, including those with a B2B2C focus
  • Knowledge and experience working with technical systems that power B2B products (e.g. eligibility, SSO, SFTP)
  • Ability to analyze user data and extract business requirements from multiple stakeholders and transform them into usable and elegant product specifications
  • Deep knowledge of B2B2C product KPIs and customer personas
  • Technically conversant (e.g. comfortable with APIs) and able to collaborate easily with cross-functional partners
  • Strong attention to detail 
  • Ability to balance multiple projects and deadlines
  • Ability to present to senior and executive leaders

Nice to Haves:

  • Consulting backgrounds with experience working with external clients and requirements gathering
  • Experience building B2B2C workplace products
  • Experience building digital health products

Minimum Requirements:

  • This role typically requires a minimum of 5+ years of relevant work experience 

The anticipated salary range for this position is $148,000 - $207,200. The base salary range represents the low and high end of Calmโ€™s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, experience and other qualifications. This role is also eligible for equity + comprehensive benefits + 401k + flexible time off. 

Please note that Calm may leverage artificial intelligence technology in the application review process.

About Calm

Website Linkedin

At Calm, we have a simple, albeit BIG mission: to make the world a happier and healthier place. Through our website, blog, and appโ€”filled with meditations, sleep stories, music, movement, and moreโ€”weโ€™re redefining what mental care looks like in 2023 and beyond. With over 100 million users worldwide, 100,000 new users daily, and our growing partnerships with major companies, weโ€™re having a positive effect on more and more people each and every day. And while the heart of Calm is digital, we are growing and expanding offline with a variety of products and services to help deliver on our mission of health and happiness, the world over.

What We Do:

Calm is the worldโ€™s #1 brand for mental fitness and our Calm Business team is furthering our mission to make the world happier and healthier by bringing our offering into the employee benefits space. Calm Business is helping companies build a more resilient organization by promoting better sleep, reducing stress and anxiety, and developing consistent mindfulness practices. We offer accessible and effective content to meet the needs of any diverse workforce. With our proven launch strategy and marketing resources, plus ongoing engagement programs and account support, we take the stress out of employee benefits.

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