Key Responsibilities
- Own the product vision, roadmap, and execution for AI-powered tools within MarTech, starting with creative operations such as asset (static and video) generation, tagging, versioning, and QA
- Build and scale autonomous or semi-autonomous agents to support localisation, campaign setup, QA, trend analysis, reporting, and more
- Act as the teamβs thought leader in AI design patterns, specifically for marketing and product operations
Cross-Functional Collaboration
- Partner with developers, data engineers, and creative stakeholders to embed AI into everyday workflows
- Collaborate with paid marketing, CRM, and Organic squads to identify automation opportunities and redesign existing processes
Experimentation and Deployment
- Define experiments and MVPs to test and validate AI applications before scaling
- Lead prompt engineering, tool selection, fine-tuning, and guide engineering handover for productionisation
- Drive adoption through internal demos, workshops, and clear documentation
Governance and Ethics
- Ensure all AI solutions comply with internal governance and ethical standards, including explainability, auditability, and human-in-the-loop where necessary
Required Skills
- Hands-on AI practitioner: You have built or product managed agentic solutions using frameworks like LangChain, OpenAI Functions, Claude, or ReAct
- Proven Product Owner: You know how to write user stories, prioritise backlogs, and deliver tools in an agile, iterative environment
- Marketing-aware: You understand the fundamentals of creative production, CRM, or paid media operations, and appreciate the nuance in each workflow
- Design-focused: You can map and analyse processes to identify meaningful areas where AI can be applied to improve outcomes
- Clear communicator: You are able to explain technical concepts to a non-technical audience and influence cross-functional stakeholders
Nice to Have
- Experience in growth, ad operations, or lifecycle marketing
- Familiarity with CMS, DAM, CDP, CRM and equivalent MarTech infrastructure
- Knowledge of vector databases, embeddings, or retrieval-augmented generation (RAG)
Candidate Journey
- Recruiter call
- Meet a team member
- Skills assessment
- Meet the Leadership team