Mission

• Manage day-to-day work flow across a multidisciplinary creative team including copywriters, designers, video creatives, and freelancers.
• Bring structure, focus, and agility to a dynamic environment.
• Streamline workflows, balance resources, and ensure high-quality creative work at pace and with purpose.

Responsibilities

• Own and evolve the studios end-to-end creative workflow from brief intake and resourcing to delivery and review.
• Partner with growth marketing teams to map creative timelines and priorities for realistic planning.
• Manage a central pipeline of requests to identify resource conflicts or delivery risks proactively.
• Facilitate clear communication between cross-functional teams to create alignment and accountability.
• Maintain and optimise project management tools and systems for smooth operations.
• Lead weekly planning sessions and sprint reviews to keep the team on track and informed.
• Champion process improvements and documentation to support onboarding, autonomy, and growth.
• Monitor and report on workflow efficiencies, resource allocation, and project status to leadership.
• Support the Creative Director and other leads in building a culture of excellence, craft, and collaboration.

Requirements

• Proven experience managing creative or content teams in fast-paced studio or in-house environment.
• Strong understanding of how creative functions such as video, copy, design, and art direction flow together.
• Familiarity with project management and resource planning tools.
• Strategic thinker with hands-on approach to problem-solving and process improvement.
• Excellent communicator with ability to simplify complexity and ensure alignment.
• Calm under pressure with flexibility to adjust priorities and resolve challenges quickly.
• Highly organised with attention to detail and passion for empowering creative teams.
• Team player who thrives on collaboration and bringing structure to chaos.