Product Strategy & Vision

• Define and execute the product roadmap for reporting, analytics, and business intelligence tools
• Identify market opportunities and customer needs for enhanced data visibility and insights
• Collaborate with leadership to align reporting capabilities with overall business strategy
• Drive product decisions based on data analysis, customer feedback, and market research

Technical Leadership

• Partner with engineering teams to design scalable data architecture and reporting infrastructure
• Define technical requirements for data pipelines, APIs, and integration capabilities
• Ensure reporting systems can handle high-volume transaction data with real-time processing
• Oversee the technical implementation of dashboards, alerts, and automated reporting features

Customer & Stakeholder Management

• Work closely with merchants, partners, and internal teams to understand reporting requirements
• Collaborate with sales and customer success teams to support client onboarding and adoption
• Present product updates and roadmap to executive leadership and key stakeholders

Data & Analytics

• Define key performance indicators (KPIs) and metrics for payments operations
• Ensure data accuracy, consistency, and reliability across all reporting tools
• Work with data science teams to develop predictive analytics and machine learning capabilities

Cross-functional Collaboration

• Partner with compliance and risk teams to ensure regulatory reporting requirements are met
• Collaborate with finance teams on reconciliation, settlement, and financial reporting needs
• Work with customer support to address reporting-related inquiries and issues