Responsibilities

• Own end-to-end execution of MoonPays most critical product and operational launches including new markets, regulatory rollouts, and internal or acquired product initiatives.
• Define clear milestones, align stakeholders, and deliver results.
• Build the foundational structure of MoonPays Partner Program across onboarding, technical integration, go-to-market coordination, and ongoing performance.
• Drive alignment across Product, Partnerships, Legal, Risk, and CX to deliver a world-class partner experience.
• Develop and run cross-functional integration roadmaps post-acquisition ensuring technical harmonization, operational readiness, and cultural alignment.
• Create scalable frameworks for launch planning, async updates, risk tracking, and stakeholder ownership.
• Institutionalize rituals that improve predictability and reduce organizational drag.
• Build and manage systems that collect actionable insights from users, partners, and customer-facing teams to shape roadmap prioritization and post-launch iteration.
• Facilitate fast, informed decision-making across product, legal, and operational leaders.
• Elevate risks, resolve conflicts, and keep complex programs moving forward with clarity and calm.

Requirements

• Strategic operator passionate about delivering exceptional customer experiences at scale.
• Experience building and mentoring high-performing teams.
• Systems-thinking mindset and thrives in ambiguity.
• Track record of driving clarity and structure in fast-paced, high-growth environments.
• Leadership with ownership and empathy.
• Experience streamlining complex programs, fostering cross-functional alignment, and serving as a culture carrier.
• Energetic about building for scale and improving operational models.
• Commitment to core values: Be Hungry, Level Up, Own It, Crypto Curious, Kaizen.

Work Mode

• Hybrid

Location

• New York or London (Hybrid)