Responsibilities
- Ensure that every year our teams are more effective, and more efficient, breaking the assumption that as companies double in size they become slower and less efficient.
- Define and drive the long-term product vision for Client Group’s platform and services.
- Ensure we can effortlessly support hundreds, then tens of thousands of clients with diverse needs—securely, efficiently, and flexibly.
- Oversee development of critical infrastructure: client onboarding tooling, file ingestion pipelines, API-based integrations, billing data workflows, and marketing enablement systems with a lens towards AI first solutions.
- Ensure client-facing and Finance teams have the tools they need to launch and support clients effectively.
- Have the ability to go beyond today’s asks, and reimagine what great looks like
- Define and own OKRs along efficiency, quality and accuracy.
- Manage and develop a team of PMs across Client Group squads fostering a high performance impact oriented product culture.
You’ll Be Great for This Role If You
- You have 8+ years of experience in a product management, or related product development role.
- Are at the forefront of generative AI, building ahead of the curve to make the most of exponential improvements, turning capabilities like vector spaces, LLMs, core GPT capabilities, MCP and agentic flows into powerful systems for care teams
- Comfortable navigating ambiguity and complexity driving 0 to 1 product development.
- You’ve tackled data interoperability or integration initiatives. You’ll need to understand APIs, FHIR standards, Eligibility and Claims data to write product specs that translate business requirements to technical specs.
- You enjoy solving data problems and how data can be leveraged across systems.
- Strong organizational, leadership, and communication skills
- Experience in IPO Readiness, or evolving similarly mature quote to cash systems.
- Experience shipping consumer-facing applications with a focus on behavior change is a plus
Values-driven culture
- You put people first and take care of yourself, your peers, and our patients equally
- You have a strong sense of ownership and take initiative while empowering others to do the same
- You prioritize positive impact over busy work
- You have no ego and understand that everyone has something to bring to the table regardless of experience
- You appreciate transparency and promote trust and empowerment through open access of information
- You are evidence-based and prioritize data and science over seniority or dogma
- You take risks and rapidly iterate
