Position Summary

• Contribute to vision and strategy for a Natural Language Processing platform within the broader AI platform.
• Define and own NLP platform roadmaps and drive execution to ensure success across the product portfolio.
• Represent customer and healthcare provider needs internally and externally.
• Leverage knowledge of NLP capabilities in health data and AI platforms, adapting to customer feedback.
• Lead collaboration across cross-functional teams to ensure successful outcomes.
• Translate technical platform components to non-technical audiences.

Key Responsibilities

• Understand and represent current and future users of NLP capabilities.
• Contribute to NLP platform strategy and multi-year roadmap to enhance health outcomes and efficiency.
• Manage product backlogs and prioritize investments using data-driven analysis.
• Collaborate with Data Scientists, Engineering, UX, and product managers using agile and Design Thinking.
• Liaise with product teams to support use in launches and releases.

Required Experience

• 5+ years of platform, technical, or software product management experience.
• Strong preference for healthcare data, ML, NLP, LLM/SLM expertise.
• 2+ years working with NLP in production and customer feedback adaptation.
• Experience working simultaneously with multiple product and data science teams.
• 2+ years working with broader health data platforms (commercial or custom-built).
• Familiarity with healthcare data use across customer segments; experience with Health Plans, EHRs, and long-term care providers desired.
• Proven track record of managing products with innovation and curiosity.
• Degree in Computer Science, Engineering, IT, or related field.
• Strong written and oral communication skills.
• Solid understanding of Agile practices.
• Experience with SaaS, PaaS cloud software.