Role Overview

• Drive on agentic AI portfolio of products that transform enterprise operations and customer experiences.
• Select and build solutions blending product vision and deep technology expertise.
• Work closely with product, engineering, GTM, and company leadership.

Qualifications

• Bachelor's degree in computer science, engineering, mathematics, or related field.
• 2-5 years experience in technology consulting, implementations, product, customer success, or as founder.
• Deep technical acumen in Generative AI, Agentic AI systems, applied machine learning, and conversational AI.
• Experience leading senior customer relationships and translating deployments into scalable solutions.
• Exceptional written and verbal communication skills.
• Strong collaboration with engineering, ML, data science, and GTM teams.
• Comfortable with ambiguity and dynamic startup environments.
• Experience working with teams in other time zones.

Preferred Qualifications

• MBA from top-tier school.
• B2B experience.
• Hands-on experience with AI productivity tools.
• Experience in startup or high-growth SaaS environment.
• 0 to 1 product development experience.
• Familiarity with customer experience and contact center operations.

Benefits

• Comprehensive health, vision, and dental coverage.
• Flexible paid time off policy.
• Investment in personal and professional growth.
• Company swag, holiday parties, weekly dinners/lunches, and off-site visits.
• Parental leave and 401(k) plan.

Work Arrangement

• Hybrid role based out of Mountain View, with flexibility to work in office as needed.