Product Analyst - New Apps Team

3 month ago

Job Description

Weโ€™re looking for a Product Analyst - New Apps Team 

To join our cross-functional team of product, tech, analysts, and design people. As a Product Analyst, you will take ownership of our application process. In collaboration with Design and Developers, you will lead the work to develop excellent user experiences, working across the entire product lifecycle from ideation to execution and testing. 

Our culture 

Weโ€™re expanding fast across our offices in London, Leeds and Frankfurt. With all this growth, weโ€™re looking for people who want to learn on the job and lead projects, knowing that your ideas will impact thousands of small businesses.

Your mission

  • Increasing customer conversion rate by improving the current application process in collaboration with Design. 
  • Blending qualitative insight with quantitative analysis to evaluate these opportunities.
  • Identifying opportunities via customer research, metrics monitoring and collaboration with other teams. 
  • Leading projects through the cycle and ensuring successful release through testing and monitoring of the releases. 
  • Helping to increase teamsโ€™ productivity by following agile principles and shaping team processes. 
  • Collaborating with the Team Lead to work out how these opportunities should be incorporated into our roadmap.


We look for people that are smart, humble, motivated and who are always looking to improve. Ideally, youโ€™ll have:

  • Experience with creating and optimising customer user journeys 
  • A desire to understand our customers, what motivates them and what frustrates them, and identify opportunities to solve their problems
  • A natural curiosity to spot, break down and resolve problems
  • Ability to analyse and interpret data to provide insights and support decision-making. 
  • An understanding of (or willingness to learn) technology. You need to be able to discuss the possibilities and limitations of our platform with our engineers (Though you donโ€™t need to be an engineer yourself and wonโ€™t need to write detailed technical specifications).
  • Team player with a fine balance of confidence, gravitas, humility, and enthusiasm: you will need to work with various teams to get stuff done in a rapidly growing environment

We expect to pay from ยฃ50,000 to ยฃ70,000 for this role. But, weโ€™re open-minded, so definitely include your salary goals with your application. We routinely benchmark salaries against market rates, and regularly remunerate staff for their increasing value to our business.

At iwoca, we prioritise a culture of learning, growth, and support, and invest in the professional development of our team members. You'll have access to ample opportunities for skill-building, mentorship, and career progression. We value diversity in skill and thought, and encourage you to explore new areas of interest to help us innovate and improve our products and services.

We have a friendly and inclusive environment, and flexible work policies, to ensure that you'll be able to balance work and life, empowering you to thrive both personally and professionally.

Our benefits

We put a lot of effort into making iwoca a brilliant place to work:

  • Offices in London, Leeds and Frankfurt. 
  • Events and clubs, like bingo, comedy nights, yoga classes, footballโ€ฆ 
  • Two company retreats a year, weโ€™ve been to France, Italy, Spain and further afield
  • Plenty of drinks and snacks in our offices 
  • Medical insurance from Vitality, including discounted gym membership
  • 25 daysโ€™ holiday, an extra day off for your birthday and the option to buy or sell an additional 5 days of annual leave 
  • Instant access to emotional and mental health support with our partner, Spill
  • Share options
  • Generous maternity and paternity leave
  • A nursery tax benefit scheme to help you save money
  • Paid volunteering day to support your chosen charity
  • Extra leave if you want to travel or study
  • One-month fully paid sabbatical after 4 years
  • Cycle-to-work scheme
  • Electric car scheme

And to make sure we all keep learning, we offer:

  • An L&D budget for everyone,  including a book budget
  • Company-wide talks with internal and external speakers
  • Access to learning platforms like Treehouse if you want to learn to code

For more information:

Compensation Range: ยฃ50K - ยฃ70K

About iwoca

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Fast, flexible finance empowers small businesses to manage their cash flow better and seize opportunities - making their business and the economy stronger as a whole. At iwoca, we do just that. We help businesses get the funds they need, when they need it, often within minutes. 

Weโ€™ve already made several billion in funding available to over 100,000 businesses since we launched in 2012, and positioned ourselves as a leading Fintech in Europe. Our mission is to finance one million businesses. Weโ€™ll get there by continuing to make our finance ever more relevant and accessible to more businesses by combining cutting-edge technology, data science and a 5-star customer service.

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