What we're looking for

• You're early in your PM career but hungry to own meaningful product areas at the frontier of AI agents and customer experience.
• Take ownership of defined domains while learning fast from our team.
• Ship capabilities that matter, build scalable systems, and work directly with customers.

You have

• 1-3 years product management experience with technical B2B products, ideally CX, e-commerce or AI automation
• AI-native mindset—you live in Claude, ChatGPT, Cursor and push these tools to their limits
• Technical curiosity—you can scope webhook systems and OAuth flows, even if you don't code them
• Builder mentality—you ship features, write docs, run demos, and measure what matters
• Customer confidence—you thrive talking with customers and running product demos

You thrive when

• Shipping new capabilities that change how customer service works
• Building systems that automatically improve agent performance
• Working directly with customers to understand their real problems
• Seeing features you built get adopted and create customer value

What you'll do

• Own defined product areas end-to-end while learning our AI agent ecosystem from an elite team.
• Expand platform capabilities, build evaluation systems, manage integrations, and create tools to help customers go live faster.
• Run features from internal testing to GA, including customer enablement through webinars and documentation.
• Demo your own products to customers and work alongside sales.
• Be known by name in our customer communities as the PM who ships what they need.

Why this role matters

• Get direct exposure to CEO-level product thinking while owning meaningful product areas.
• Perfect for someone wanting to grow into a senior PM role at a fast-growing AI company.
• Be recognized in customer communities for delivering needed solutions.