Our Next-Gen Product Search team is not just about pushing technological boundaries; it's about solving real-world problems and shaping the future of work. In this role you'll collaborate closely with multi-disciplinary teams, bridging the gap between innovation and user needs. We're seeking an exceptional Product Manager with a robust technical understanding of AI/ML, search and recommendation algorithms, rankings, and relevance expertise to guide us in creating the most efficient and rewarding work marketplace.

Your Responsibilities:

• Spearhead the development of our next-generation AI-powered search and recommendation systems, focusing on creating seamless matches between talent and hiring managers.
• Use cutting-edge AI technologies to solve impactful customer problems, including but not limited to:
  • Enhanced NLP for superior user intent understanding 
  • Neural-based retrieval methods for deeper contextual understanding 
  • Personalized ranking 
  • Real-time indexing for faster, up-to-date result
• Work closely with cross-functional teams—designers, engineers, MLE, data scientists, analysts, ontologists, and marketers—to ensure successful cross-product initiatives.
• Define and oversee key product metrics to monitor and inform success.
• Continually update your knowledge on AI advancements, positioning Upwork as a leader in next-gen search and recommendation capabilities.

What it Takes to Catch Our Eye:

• Over 1 year of experience in Product Management, with involvement in bringing at least one AI-driven product from conception to market launch.
• Deep understanding of AI/ML, personalization, search, and recommendation systems, with a track record of solving customer needs using this expertise.
• Exceptional ability to communicate complex ideas clearly, align diverse stakeholder groups, and exhibit strong executive presence.