Upwork

Product Manager, AI Search

26 days ago

Job Description

Our Next-Gen Product Search team is not just about pushing technological boundaries; it's about solving real-world problems and shaping the future of work. In this role you'll collaborate closely with multi-disciplinary teams, bridging the gap between innovation and user needs. We're seeking an exceptional Product Manager with a robust technical understanding of AI/ML, search and recommendation algorithms, rankings, and relevance expertise to guide us in creating the most efficient and rewarding work marketplace.

Your Responsibilities:

  • Spearhead the development of our next-generation AI-powered search and recommendation systems, focusing on creating seamless matches between talent and hiring managers.
  • Use cutting-edge AI technologies to solve impactful customer problems, including but not limited to:
    • Enhanced NLP for superior user intent understanding 
    • Neural-based retrieval methods for deeper contextual understanding 
    • Personalized ranking 
    • Real-time indexing for faster, up-to-date result
  • Work closely with cross-functional teamsโ€”designers, engineers, MLE, data scientists, analysts, ontologists, and marketersโ€”to ensure successful cross-product initiatives.
  • Define and oversee key product metrics to monitor and inform success.
  • Continually update your knowledge on AI advancements, positioning Upwork as a leader in next-gen search and recommendation capabilities.

What it Takes to Catch Our Eye:

  • Over 1 year of experience in Product Management, with involvement in bringing at least one AI-driven product from conception to market launch.
  • Deep understanding of AI/ML, personalization, search, and recommendation systems, with a track record of solving customer needs using this expertise.
  • Exceptional ability to communicate complex ideas clearly, align diverse stakeholder groups, and exhibit strong executive presence.

About Upwork

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Upwork ($UPWK) is the world's work marketplace. We serve everyone from one-person startups to large, Fortune 100 enterprises with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential.

Last year, more than $3.8 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers.

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