Responsibilities

• Set Vision & Strategy: Define and drive the strategic vision for a customization layer that will enable Guild to deliver last mile capabilities for our customer base.
• Influence & Drive Change: Communicate with clarity and impact to influence stakeholders across all levels. Build cross-functional relationships, navigate complex organizational dynamics, and use storytelling to drive buy-in and champion organizational change.
• Lead Product Strategy: Develop and manage the product roadmap, through partnership with Guild’s GTM teams as well as directly with our Customers. Align product vision with business goals, lead cross-functional discovery efforts, and ensure long-term strategic coherence across teams.
• Ensure Execution & Delivery: Oversee execution of complex initiatives, manage risk, and ensure timely delivery. Anticipate roadblocks, optimize team resources, and establish best practices for execution and delivery across product areas.
• Apply Technical Expertise: Serve as a subject matter expert across product and adjacent technologies. Use data analysis for insights, inform technical trade-offs, and contribute to architectural decisions and innovation opportunities.
• Coach & Develop Talent: Provide tailored coaching and actionable feedback. Support others in identifying growth areas, tracking development progress, and leveraging strengths for improvement.

Requirements

• 7+ years experience in a software product management or comparable role.
• Experience communicating with and influencing partners across a complex business, including various go-to-market teams and leaders. Comfortable influencing the V and C-level.
• MBA, enterprise consulting, or competitive market research experience strongly preferred.
• Experience building B2B or B2C SaaS portals or other web-based data exchange functionality.

Preferred Competencies

• Validated ability to understand complex business problems and break them down into simple solutions across various areas that focus on customer needs.
• A track record of working collaboratively and effectively with engineering and non-technical partner teams to lead on-time delivery of technical solutions.
• Strong ability to work independently, handle ambiguity, and craft incremental, decoupled solutions.
• Clear, concise communication and presentation abilities.
• A track record of working with external partners and customers, including collecting direct product feedback from large corporations or other institutions.
• Strong partner communication skills, including working with Account Management or Partnerships to conduct systematic discovery on partner needs.
• Interest in UI/UX design principles and in-app analytics.
• Familiarity working with and developing data models.
• SQL proficiency.