Responsibilities

• Lead multiple engineering teams to develop enhancements to our label and rating products, as well as API onboarding.
• In partnership with engineering, create and grow a clear abstraction of carrier capabilities.
• Research API customers pain points and shipping strategies, and classify how our product meets their needs.
• Continuously publish research, including competitor announcements, market analysis and trends.
• Develop a long term roadmap for your core product areas backed by the research above.
• Collaborate with other product and engineering teams to build high quality, scalable solutions.
• Understand and own the shipping domain and empathize deeply with merchants to understand their challenges and model shipping goods to consumers.
• Contextualize insights to determine the most important problems worth solving.
• Understand how services are offered as a SaaS platform and empathize with developers to understand integration challenges.

Requirements

• 5+ years of Product Management experience
• 2+ years of experience with external-facing API products.
• Proven track record of delivering great products end-to-end from strategy through execution
• Ability to think strategically, prioritize ruthlessly, and execute methodically
• Excellent communication skills, both written and verbal, for diverse audiences and technical levels
• Willingness to wear many hats and collaborate across all levels of the organization.
• Experience with eCommerce order fulfillment a plus.
• Experience with parcel carrier integrations a plus.