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Director of Product, Shopify

1 year

In short

Narvar seeks a hands-on Director of Product Management to lead its Shopify ecosystem products. This leadership role involves managing a team, defining product strategy, and enhancing Shopify native apps for B2B2C post-purchase platforms.

Where
Remote Β· Canada
Pay
Not stated. Typically $150k - $200k USD
Level
Senior-level Β· Full-time
Narvar
Narvar
  • Commerce & Retail

Provides post-purchase tracking, returns and delivery experience software for retailers.

0 open roles Β· usually open about 6 weeks

Responsibilities

  • Define and drive the product vision, strategy, and roadmap for Shopify experiences aligned with company growth goals
  • Lead product management for a cross-functional team with 70% hands-on execution including specs, backlog, and working with engineering/design teams
  • Spend 30% on strategic leadership including mentoring, multi-year GTM strategy, and managing expectations
  • Lead ideation, development, and launch of intelligent solutions driving LTV, fraud prevention, and seamless experiences
  • Serve as subject matter expert on Shopify platform including APIs, OMS, POS, shipping, payments, and analytics
  • Partner with Sales, Customer Success, and Marketing to translate product strategy into value propositions and enablement materials
  • Engage with largest Shopify merchants to gather feedback and champion their needs

Requirements

  • 10+ years of product management experience at B2B2C SaaS scale-ups with deep Shopify ecosystem knowledge
  • Track record of leading development and launch of successful native Shopify e-commerce apps
  • Expert understanding of Shopify domains such as order management, payment processing, returns, and analytics
  • Hands-on experience with Shopify technical platform including APIs, webhooks, and Shopify Flows
  • Experience or strong understanding of e-commerce logistics and post-purchase operations
  • Player-coach mindset with eagerness to lead by example in a fast-paced environment
  • Excellent communication skills to articulate strategic vision and detailed requirements
  • Prior experience managing and mentoring product managers
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